RV Fridge Parts DirectReviews of norcoldpartsexpress.com

Never received parts

I ordered a refrigerator shelf for our camper and it was the wrong one. I sent numerous messages with absolutely NO response. I would NEVER buy from them again due to HORRIBLE customer service!

never received my product

Ordered parts from them over 2 years ago and still have not received them. Called the phone number no one ever answers and they won't respond to emails either. This company is nothing but a scam. Lost $250 to them.

Part ordered was never delivered. No response to my emails. I was not refunded for the cost of the part.

I never got the parts I ordered a year ago. I have contacted Morgan Crafton, the owner, by phone and email several times but never got a response. She already charged the amount of $116.24 to my credit card. I've requested a refund since it's almost a year and still waiting for a response.

never got my order and they haven't responded to any of my emails

I ordered my parts, and after waiting for several weeks, I finally called in. They gave me some lame excuses about the difficulty of their business, and shipped out the parts. I finally received them, but they were not what I ordered. I called again, and to this day, they’ve done nothing to fix the problem