Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
645 reviews
NomadinternetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST INTERNET FOR YOU AND YOUR BUSINESS!Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more.HOW NOMAD® INTERNET WORKS?We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected.DOWNLOAD NOMAD® APP.Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
Nomadinternet (nomadinternet.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
645 approved reviews, newest moderated first
Logan Smith was able to put my mind at ease and help me cancel my Nomad Internet service. He was a pleasure to speak and left me feeling wonderful, he's a great customersservice representative who deserves a raise!
By karenann M.
The customer service team at Nomad is excellent! I recently worked with Olivia Edwards, my issues were resolved quickly and easily!!
By Eric S.
Steve Wilson was very helpful, problem solved
By Cecil
John Parker was very helpful in resolving my issues with my account. I thank him so much.
By Kerry Ann L.
So after trying to cancel for months and receiving absolutely the worse internet service, In my life time. I found that Nomad had a lawsuit against them for some of the reasons I had too! I ended up sending a complaint to the attorneys general office in Texas and with that came an email on Nomads behalf from Tiffany Clark lying saying I never sent the Modem which I in fact did, I even took pictures of the receipt as suggested from other people who were scammed by nomad. I also took a picture of the package being weighed. I took a picture of me on the computer getting research to print out the shipping label. After seeing the message from Tiffany Clark I set out to call the support team after months of their lines being down and was introduced to Logan smith, who frustratingly told me he was working on the matter, but told me he I could leave a 5 Star Review. Well Logan Smith you don’t deserve one, you were Asking me to repeat myself for the Tracking number multiple times, you were telling me you know you know you know, well I’ll tell you what I know and that’s customer service, and sir you need to work on yours and no plead for a 5 star review, you have to earn it. Not only do they treat their customers like garbage, but a lot of my other military buddies say that’s this is the worse service they have ever had. 1 star and thats generous. Good day.
By Consumer
This by far is the most difficult company to cancel service with. After being on hold for an hour I had one representative hang up on me. I called back and spoke to Logan who tried so hard to talk me out of canceling my service. I was then told I would get an email with instructions to cancel my service but could not access the site with the information given to me. I had to call back to ask if they can mail me a shipping label. Logan assured me I would get the label so we shall see. Will not recommend Nomad to anyone due to this headache!
By Monica B.
Andrew James was very patient and helped me getting my internet back online.
By willie V.
Help me with everything I needed help with and and he did very great job and his name was Sam that help me
By Barbara
