Great customer service!
Great customer service!
By Nathan P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
85 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a sunglass company with a passion for helping every customer find their perfect pair. From our humble beginnings in Stone Harbor, NJ to our online launch 17 years later: How Shades on 96th Street became NINETY SIX SHADES.
Ninety Six Shades (ninesixshades.com) has 85 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
85 approved reviews, newest moderated first
Great customer service!
By Nathan P.
These gifts are done very nicely. Packaging and appearance portray luxury and pomp.
By MIKE H.
I answered a survey that was sent to me from a company that provides information for my job. I received a VIP package as a Thank You for the survey. Picking what I wanted was easy and shipping was super fast. Totally unexpected, such a treat. Customer for life Now.
By Robert P.
Great customer service! Super easy to exchange after I didn't like my first selection. The new frames were out of stock but they quickly let me know and gave me an additional credit to use for a new pair.
By KM
Shipped fast, constant communication and very pleased. Exactly what I wanted and shipped safely packaged.
By Glenn M.
Product is top quality and delivery was great service. Thank you.
By Daniel S.
Easy to virtually try on shades, only wish you could try all of them virtually.
By Alison B.
Site was easy to use and the product arrived quickly
By Patti C.