Amazing selection
Amazing selection! Friendly staff. Excellent service with adding readers. Super pleased!
By Carole T.
Response from Ninety Six Shades· Jul 7, 2025
Thank you so much for leaving this review! We appreciate you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
85 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a sunglass company with a passion for helping every customer find their perfect pair. From our humble beginnings in Stone Harbor, NJ to our online launch 17 years later: How Shades on 96th Street became NINETY SIX SHADES.
Ninety Six Shades (ninesixshades.com) has 85 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
85 approved reviews, newest moderated first
Amazing selection! Friendly staff. Excellent service with adding readers. Super pleased!
By Carole T.
Response from Ninety Six Shades· Jul 7, 2025
Thank you so much for leaving this review! We appreciate you!
Truly the best experience!! From the marketing, communication, quality of the sunglasses, variety of sunglasses, and customer service, the entire experience was what I wish every shopping experience was like!
By Karen K.
Response from Ninety Six Shades· Jul 7, 2025
Thank you so much for your kind words! We truly appreciate it!
Never received it.. they sent it to the wrong address.
By Adham R.
Response from Ninety Six Shades· Jul 7, 2025
Hi There! I am so sorry for this inconvenience. We will send you a new pair free of charge as soon as we clarify your address.
Friendly and proactive customer service
By Jennie
Response from Ninety Six Shades· Jul 7, 2025
Thank you so much, Jennie!
Sam was very helpful and prompt in helping me find the sunglasses that I wanted. I can not thank him enough , fantastic customer service
By Diana
Response from Ninety Six Shades· Jul 7, 2025
Thank you for leaving this review. We are so happy to have Sam as a part of our team! He is the best!
Excellent experience from start to finish. Easy to order, showed up quickly, and I love the 30-day perfect fit program!
By Aric B.
Response from Ninety Six Shades· Jul 7, 2025
Thank you so much! We greatly appreciate your review!
I was fortunate to meet Sam at our company event. Both of the guys working were great to deal with, they knew what shapes looked good on your face and gave excellent recommendations! They were also friendly and outgoing. Thanks for all your help in our selection.
By SSC
These are a gift and seem very reasonable for the quality. Not a problem with 96, but USPS seems to have lost my shipment somewhere. It was supposed to be 2 day delivery, but a week later they have not arrived. Tracking says they’re sitting in Florida.
By John