Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
85 reviews
Ninety Six ShadesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a sunglass company with a passion for helping every customer find their perfect pair. From our humble beginnings in Stone Harbor, NJ to our online launch 17 years later: How Shades on 96th Street became NINETY SIX SHADES.
Ninety Six Shades (ninesixshades.com) has 85 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
85 approved reviews, newest moderated first
Very fast in ordering and the getting them in the mail. Was order Monday night and had them by Wednesday
By Lou F.
Response from Ninety Six Shades· Aug 29, 2025
Thank you so much! We work hard to have a fast turnaround time.
Great customer service!!! So professional and quick
By John V.
Gift package was awesome. Ease of redemption was incredible. Inventory selection was perfect. Couldn't be more please.
By Christopher P.
Response from Ninety Six Shades· Aug 25, 2025
Thank you for this review! Very kind of you.
There were so many styles and brands to choose from. I loved the " try them on" feature. Great online shopping experience.
By Kristina M.
Response from Ninety Six Shades· Aug 25, 2025
Thank you so much!!
I visited the Beach Haven, NJ location on the chance they could help me repair 2 pairs of sunglasses I had purchased there a long time ago. Both problems were due to my negligence. They repaired both on the spot, cleaned them and gave me soft cases to better protect them in the future. They could not have been nicer! We will be back!!
By Patty G.
Response from Ninety Six Shades· Aug 25, 2025
We are so happy to hear this! Thank you so much for taking the time to write us a review. We greatly appreciate it!
The service at Ninety Six Shades was amazing! They helped me from the selection process to receiving my shades. I received my new glasses quickly too!
By Donna H.
Response from Ninety Six Shades· Aug 25, 2025
Thank you so much for this kind review. We sincerely appreciate it!
It was very easy to access and simple.
By Aureliano M.
Response from Ninety Six Shades· Jul 25, 2025
Thank you for this review! We greatly appreciate it.
I have a small head and I ordered the smallest pair available and they are too big. I will continue to buy in person. Everything else was great
By BHawk
Response from Ninety Six Shades· Jul 7, 2025
Hi There! I am so sorry to hear that you have not been satisfied with your order. I would love to make this right for you and help you find a replacement pair!
