Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
The necklace is beautiful.
By Cynthia M.
Response from New World Diamonds· Jun 30, 2021
Hi Cynthia M. Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best.
Great value and quality
By Brittany M.
Response from New World Diamonds· Jun 30, 2021
Hi Brittany Mj Thank you for the helpful feedback. We love to hear about the quality of our products! We hope to work with you again.
From the call in, to the delivery, to placing the ring on her finger, it was a great experience. I was very skeptical of purchasing a lab created diamond, especially sight unseen by internet. What prompted me was going into a mall jewelry store and looking at two rings, one lab created, the other mined. They were both equally beautiful and equally priced. The ring I ordered was very beautiful at 1/2 the price. Never again will I pay the price for a mined diamond, they’re the same…
By F. W.
Response from New World Diamonds· Jun 30, 2021
Hi F. Wiseman We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase! We hope to hear from you soon. We look forward to assisting you in the future. All the best.
My ring is stunning. I will not hesitate to use them in the future. I am already planning my purchase for next year. My only feedback would be is that because of how long it takes to create your item, I would like a few progress reports along the way. It was a substantial purchase and it would have eased my concerns as a first time customer to get a progress report at some point.
By Rochelle A.
Response from New World Diamonds· Jun 17, 2021
Hi Rochelle Adams Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
One of the earrings is bent. Good quality overall but should be a bit more careful next time. P.S: the Diamonds are better than we expected.
By Chuong L.
Response from New World Diamonds· Jun 17, 2021
Hi Chuong We really appreciate you taking the time to provide feedback! We are sorry that you had to face this. We will make sure it doesn't happen in the future.
The online process is quick and easy and when I had questions about a security issue that came up with my form of payment I was assisted by a live agent in short order ; they also were well equipped to aid me in reissuing my order with all the information corrected and the security confirmed . They seemed invested in ensuring that the purchase was processed correctly
By Alexandra H.
Response from New World Diamonds· Jun 17, 2021
Hi Alexandra Hood Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
Beautiful and high quality
By Kryl C.
Response from New World Diamonds· Jun 17, 2021
Hi Kryl c We love hearing from happy customers! Thanks so much for your business and feedback. All the best.
The quality of their diamonds is really quite good. I have a 1 ct. E color SI1 diamond that I got from them, it's very well cut and visually stunning. My setting was also purchased from them, and it is high quality. My experience with that ring was so good that it prompted me to purchase a couple other pieces from them. I will most likely purchase from them again. Customer service is prompt and helpful, the whole process is easy.
By Catherine R.
Response from New World Diamonds· Jun 17, 2021
Hi Catherine Roberts We are so grateful for your feedback and support! We hope to see you back at NWD soon. All the best
