Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
The lab diamonds are sparkle, and the customer service is top notch.
By Leuyen T.
Response from New World Diamonds· Sep 8, 2021
Hi Leuyen Thai, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
I had never heard of new world diamonds before I purchased my wife's engagement ring. I was skeptical at first but found a few reviews saying really good things about them. I decided to take the plunge and I am glad that I did. They delivered a beautiful diamond ring that is better looking than some of the big brand named jewelers. Buy with confidence you won't find a better deal.
By Antonio M.
Response from New World Diamonds· Aug 25, 2021
Hi Antonio, We always go an extra mile for our amazing customers. Thank you for the great review! We value your review and appreciate the opportunity you gave us. Do shop with us soon! Have a wonderful day! All the best.
Beautiful ring!
By Becky B.
Response from New World Diamonds· Aug 25, 2021
Hi Becky, We value your review and appreciate your feedback. Do shop with us soon! Have a wonderful day! All the best.
Found a great deal and the company was helpful and kind and made an extra effort to rush my diamond in time for my big surprise. Had the best selection of colored lab-grown diamonds that i could find
By Brad
Response from New World Diamonds· Aug 25, 2021
Hi Brad, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
Ring was Fantastic! Just received the ring and it was absolutely beautiful. It arrived earlier than expected and we couldn't be happier.
By Bryan G.
Response from New World Diamonds· Aug 25, 2021
Hi Bryan, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
I was hesitant about my purchase but I’m so happy I did! My wedding band is GORGEOUS. Exceeded my expectations. It was delivered quick and very responsive customer service.
By Emily
Response from New World Diamonds· Aug 25, 2021
Hi Emily, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
Excellent quality, customer service, and value. I've LOVED every thing I've gotten from NWD, and love that they are also much more ethical than standard diamonds. Would not hesitate to recommend to anyone looking for beautiful jewelry at excellent prices.
By Tess C.
Response from New World Diamonds· Aug 25, 2021
Hi Tess, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
Dealing with New World Diamonds has been easy experience. While I did not keep the item I have ordered, their return policy and service was top notch. They often replied within minutes and also informed me they can make custom made jewelry. While I didn't find something this time, I will definitely refer to them first when I look for an item.
By Angel G.
Response from New World Diamonds· Aug 25, 2021
Hi Angel, Really appreciate your feedback. Thank you for choosing us. Such reviews encourage us to serve you better and improve each day. Have a great day ahead! All the best.
