Urtopia EbikeReviews of newurtopia.com

My experience both times w Urtopia was for really non significant issues. They were helpful. I love my bike thus far. The seat, is another issue. Still trying to find the best seat. I found a post and it helps significantly w the stiffness of going over bumps.

I love my Joy Ultra bike. It's great fun and I really look forward to bicycling. Customer service has been great. I had a couple of issues with my bike, but all were fixed timely.

While my bike may have been discontinued years ago, Urtopia Support has always been there like I made that purchase yesterday. Stella, the agent who has been assisting me, has got me back up and riding on a bike that is as good as new. My next bike will be another Urtopia. Thanks much! Al

Very nice and friendly customer service and great bikes of course !!!

Customer service has been very responsive and helpful. They pay attention to details and corresponded promptly and addressed potential concerns. Great bike and great company.

Stella was very professional helping me setting the warranty.

Great after purchase service! Had to replace a small part on my front fender after it broke during transport. Very prompt reply to my email with a picture of what I needed. Part is on its way with 36 hours!

The bike is a beauitful pink. I lke the step thru. I find that the 3 inch tire is more sensitive on the turns. Learning curve. I need at least 2 weeks to get used to this ebike. I use my bike solely for exercise and fun, so I will not use the throttle. The helmet is great. I am still awaying my comfort seat on the April 9th order