Need more interaction
Need more interaction
By Sharon O.
Response from NewSelf· Jul 31, 2026
Thank you for sharing your experience! We appreciate your trust and are committed to continuing to provide excellent care.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,280 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
3,280 approved reviews, newest moderated first
Need more interaction
By Sharon O.
Response from NewSelf· Jul 31, 2026
Thank you for sharing your experience! We appreciate your trust and are committed to continuing to provide excellent care.
The interaction with the Dr's was simple and fast! Price is very reasonable! Will continue to use! A++++++
By Adriana M.
Response from NewSelf· Jul 31, 2026
Thank you for your thoughtful review. We appreciate your trust and look forward to continuing to support your wellness goals.
The ease of use 100% the delivery 100%but I am not losing the weight I thought I would I’m stuck down 18 lbs after 5 mos.. kind of makes me wonder if it’s real or not (the medication)..
By Jamie D.
Response from NewSelf· Jul 31, 2026
Thank you for your review, Please contact our support team for any questions or concerns.
all shipments on time credit card was charged correctly and physician monitored progress monthly.I will order from them again!
By wanda W.
Response from NewSelf· Jul 31, 2026
Your review made our day! Thank you for your support and for sharing your experience with others.
I had great follow up fairly quickly and my results were positive. Team members I dealt with were friendly and helpful. I recommend doing business with new self and their great team.
By Donna S.
Response from NewSelf· Jul 31, 2026
Thank you for your wonderful feedback! We're honored to have been part of your health journey.
I was able to order what I wanted easily and it arrived very timely. I am not hounded daily with emails and you allow me to do my thing without having to jump through hoops to get a refill. I was able to up the duration of my prescription from 3 to 6 months without difficulty. Ease of use is most important to me.
By Sophia M.
Response from NewSelf· Jul 31, 2026
We truly appreciate your kind words and your support. Thank you for choosing NewSelf.
Setting up an account and getting approved was quick and straightforward. I have tried several other GLP-1 sites. New Self does not bother me with a million texts and emails. They simply ask me to check in once a month to update my status. I have asked questions to the Dr. and have gotten a fast response. The prices are reasonable as well compared to other sites. I would highly recommend New Self!
By Robbin H.
Response from NewSelf· Jul 31, 2026
Thank you for your review! We're happy to know you had a great experience and appreciate your trust in NewSelf.
I enrolled in NewSelf's annual prescription treatment program with the understanding that my treatment would be monitored by a licensed physician and that prescriptions would be adjusted based on my progress. Recently, my next 3-month prescription was approved and shipped. However, instead of progressing to the next dosage level outlined in my treatment plan, the prescription appeared to restart at the same dosage used during my first month. Before the medication shipped, I made multiple attempts over two days to contact the prescribing physician to determine whether this was intentional or a mistake. Unfortunately, I received no response. What concerns me most is that the medication was approved and shipped without any explanation or meaningful medical guidance. For a program that advertises ongoing physician oversight, I expected the ability to discuss treatment decisions before prescriptions were issued. Once a prescription is approved and sent to the pharmacy, NewSelf's policy makes it non-cancelable and non-refundable. While I understand there may be regulatory restrictions surrounding dispensed medication, I believe patients should still have access to timely communication from their healthcare provider regarding significant treatment decisions. Because of the lack of response, transparency, and confidence in the prescription review process, I no longer feel comfortable continuing the program. I have requested cancellation of the remaining six months of my subscription, a prorated refund for the unused portion of the program, and documentation explaining the dosage decision. If you're considering NewSelf, be aware that obtaining answers from a prescribing physician may be difficult when questions arise about your treatment. My experience left me feeling unsupported and uncertain about the level of medical oversight being provided. Bottom line: If ongoing physician access and clear communication are important to you, carefully evaluate whether this program meets your expectations before committing to a long-term subscription.
By Frances H.
Response from NewSelf· Jul 31, 2026
Thank you for taking the time to share your detailed feedback. We're sorry to hear that your experience did not meet your expectations. We understand how important timely communication and clear guidance are when it comes to treatment decisions, and we regret the frustration you experienced. We take concerns regarding provider communication and prescription management very seriously and have escalated your feedback to the appropriate team for review. If you haven't already, please contact our support team through your patient portal so we can review your account, address your concerns, and provide any available clarification regarding your treatment plan. We appreciate you bringing this to our attention, as feedback like yours helps us continue improving the patient experience.