Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,280 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 674 reviews with 4 stars · Clear filters
My drugs arrived with no problems . The instructions are easy to follow for giving myself the shots.
By Barb S.
Response from NewSelf· Oct 24, 2026
Thank you for sharing your experience, Barb. We’re glad your delivery arrived without any problems and that the instructions were easy to follow. We appreciate your feedback and your four-star rating. The NewSelf Team
Signing up was easy. I filled out the form and a doctor reviewed my case and I was approved very fast. My only issue has been communication. The doctor's don't respond to the messaging function on the website. The staff also seem to neglect you once the have your money. It's harder for me because I am out of the US for around 2 months of every quarter. It's hard to get my deliveries scheduled to coincide with when I'll be home. On a recent delivery, I received correspondence my shipment would be delivered per my request. Not only did they delay, they accelerated the delivery to sit on my porch in 90 degree weather with me out of the country. Upon complaint, and with my obligation to provide supporting documentation they should have had in their system they relented and agreed the shipment should not have been sent. I'm hopeful it will not be charged as they promised. I'd say if you are able to self monitor and are stable it would be great. The supplies come ready for 3 months along with instructions. Be alert to how they prescribe as there are units or ml markings on the syringes. One last thing, the needles are so small I hardly feel it if I get in the right fat roll. Also, no bruising or pain following. Good luck!
By Monty
Response from NewSelf· Oct 24, 2026
Thank you for sharing your experience, Monty. We’re glad the sign-up process was straightforward and that the supplies and instructions have worked well for you. We understand how frustrating inconsistent communication and delivery timing can be, especially with frequent travel. We’d like to review the unresolved shipment and billing concern. Please provide the requested account details through Trustpilot’s private verification process so the appropriate NewSelf team can look into it. The NewSelf Team
I have lost 76lbs so far, on semiglutide, YEAH! This medicine has a tendecy to be expensive. So, when I found Newself and they had a bulk deal for 6 months which made the cost of the medicine breakdown to $125 a month. The regular pharmacy wanted $1000 dollars a month - I.can't afford! Thr next place I tried was $300 a month for short time but the medicine started working. I had to find an affordable company and I did in Newself. Thank you Britt & Kiersten Lanahan
By Britt L.
Response from NewSelf· Oct 24, 2026
Thank you, Britt and Kiersten! We’re thrilled to hear about Britt’s progress and appreciate you sharing how NewSelf has made the program more affordable for you. We’re grateful to be part of your journey and wish you continued success. The NewSelf Team
Very convenient! Helpful people and quick to respond!
By Gary W.
Response from NewSelf· Oct 23, 2026
Thank you, Gary! We’re glad you found the experience convenient and our team helpful and responsive. We appreciate you taking the time to share your feedback. The NewSelf Team
Giving it a shot
By L and A Limo Service L.
Response from NewSelf· Oct 22, 2026
Thank you for giving NewSelf a try and sharing your feedback. We appreciate your four-star rating and are glad to have the opportunity to support you. We hope your experience continues to be a positive one as you move forward. The NewSelf Team
The process moves quiclky when you talk to a sales person. It is a little difficult to finally talk to someone because you have to go through an AI buffer.
By Jim K.
Response from NewSelf· Oct 22, 2026
Thank you for your feedback, Jim. We’re glad the process moved quickly once you connected with a team member. We also appreciate your comments about the difficulty of reaching someone through the automated system, as this helps us identify areas where the experience could be smoother. The NewSelf Team
(1)Two things,proper communication and product knowledge (2) listening, exponentially to your customers want and needs (3) making sure you’re communicating throughout the process. (4) holding all departments accountable as you’re making sure the finish line is always in everyone’s Plainview! (5) Delivering the next day. One day ahead of schedule will always take care of everything!!!
By Ayres S.
Response from NewSelf· Oct 21, 2026
Thank you for sharing your thoughtful feedback. We appreciate your emphasis on clear communication, attentive listening, product knowledge, and accountability throughout the process. We’re also glad the delivery timing made a positive difference. Your insights will help NewSelf continue improving the customer experience. The NewSelf Team
Meds were deliver timely. I talked with the doctor once & was happy with the info I received.
By NJH
Response from NewSelf· Oct 21, 2026
Thank you for sharing your experience. We’re glad your delivery arrived promptly and that you found the information from your doctor helpful. We appreciate your feedback and your trust in NewSelf. The NewSelf Team
