Great customer service
Great customer service. Received my package in less than two days!
By Anne
Response from NewLighting.com· Jul 19, 2017
We try our best to have your package delivered as soon as possible! Thanks for the review Anne.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
424 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewLighting.com, a division of 4Wall Entertainment, is your source for brand new stage and theatrical lighting products.We specialize in professional products such as moving lights, LEDs, lighting consoles, dimmers and more. You'll also find all the theatrical expendables you need at great prices- gel, gobos, gaff tape, spare lamps, and more.Shipping on every order is always $10 no matter the size or number of items!
NewLighting.com (newlighting.com) has 424 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 37 reviews with 4 stars · Clear filters
Great customer service. Received my package in less than two days!
By Anne
Response from NewLighting.com· Jul 19, 2017
We try our best to have your package delivered as soon as possible! Thanks for the review Anne.
Great customer service. They are my go to in Baltimore/D.C. Area.
By Dave
Response from NewLighting.com· Jul 19, 2017
Thanks for the review Dave, we truly appreciate it!
I was able to get the shackles, safety cables and spansets that I needed quickly and inexpensively. The only weird thing is that I never received any email confirmation of my order. It charged and showed up, but I was left in the dark as to when it was arriving or that it even had been ordered. I checked spam and everything, but it never showed up.
By Kris S.
Response from NewLighting.com· Jun 20, 2017
Sorry for this inconvenience Kris. An email should have been sent immediately. We will take a closer look into this problem to ensure this doesn't happen again. Thank you very much for the feedback.
Awesome customer service they make sure you have the right equipment.
By Mark Yuzuik / R.
Response from NewLighting.com· May 4, 2017
We try our very best to provide great customer service Mark! Thanks for the review.
I always get my gear quick and it works well. I can really rely on this company to get me where I need to be. It's hard to start a company, but these guys made it possible.
By Xavier B.
Response from NewLighting.com· Mar 22, 2017
We're glad we can be a part of building your company, Xavier! Thank you very much for shopping on our site.
Easy to order, well-priced equipment, and good customer care.
By George
Response from NewLighting.com· Dec 21, 2016
Great to hear you were satisfied with our site George!
Quick, quality, professional
By Kenny K.
Response from NewLighting.com· Dec 21, 2016
Thanks for the review Kenny!
The product was what I ordered, but it took over three weeks for me to receive my order. Not used to anything taking so long.
By Samuel B.
Response from NewLighting.com· Dec 12, 2016
Samuel- Thanks for taking the time to write this review. I would like to apologize for the delay. We are checking with the manufacturer on why it took so long to ship. We will be emailing you a coupon for your next purchase on NewLighting.com for this inconvenience. Thanks again Samuel!