Melissa J did a great job helping us…
Melissa J did a great job helping us through the process of buying our first home. Would highly recommend for anyone else on their home purchase needs. Great job!
By Brandon H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
510 reviews
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At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
510 approved reviews, newest moderated first
Melissa J did a great job helping us through the process of buying our first home. Would highly recommend for anyone else on their home purchase needs. Great job!
By Brandon H.
We had a fantastic experience working with Neighbors Bank, especially the loan officer, Melissa Janke. From start to finish, Melissa was professional, knowledgeable, and incredibly responsive. She made sure we were in good hands!
By Ryan
Melissa was very outstanding supporting and went the extra mile to get me the home I wanted
By Myrion
Jennifer and her team made the whole process extremely seamless on the perspective of a realtor. She was a great lender to work with, got everything done in a timely fashion and allowed us to close on time. I highly recommend and look forward to using her in the future.
By Alicia Schuette - W.
Ashley Patterson went above and beyond expectations her and her team were amazing! Made it so easy for me to complete all steps needed, they were very informative.
By Jessie P.
Chad Werner and his team made the home‑buying process smooth and stress‑free through excellent communication and customer service every step of the way, even allowing me to close a week early. I highly recommend Neighbors Bank.
By Jennifer
Kerry thank you for the hard work
By ibou D.
Very pleasurable experience answered all my concerns and questions, was able to close the loan in in a short amount of time
By Adam R.