Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
465 reviews
NavanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
465 approved reviews, newest moderated first
great hotel selections and user friendly
By Karon Paulk, Mmg Management L.
Response from Navan· Feb 28, 2025
We very much appreciate your positive feedback about our hotel offerings. It’s wonderful to know the platform feels user-friendly for you from start to finish. Safe travels!
The search is efficient, and the options presented are good. Flights are well connected to the airlines, the process of buying works well and then it updates news about the flight. Renting cars is equally good.
By Jose Lopez-Gallego, Ric E.
Response from Navan· Feb 17, 2025
Thank you for your great review, Jose. We’re happy you find the booking process convenient and search function efficient. We’ll continue working to provide reliable updates and user-friendly features. Safe travels!
Navan makes it super easy to collect and submit expenses for reimbursement.
By Nathaniel M.
Response from Navan· Feb 17, 2025
Thank you for praising Navan as an excellent solution for expense management. It’s wonderful to hear that our system makes collecting and submitting expenses seamless. Safe travels!
Navan is the all-in-one travel booking app for all my business travel. It is easy to use and has lots of good features. I like the design simplicity and the various offers available.
By Arpit
Response from Navan· Feb 17, 2025
We’re happy to hear that you view Navan as an all-in-one solution for your business travel. We appreciate you highlighting the design simplicity and diverse offerings. Safe travels!
I use Navan often for work travel and it makes it incredibly easy to book all needs for travel: Airfare, hotel and car. Great service!
By Mark Hatley, Top Rail F.
Response from Navan· Feb 17, 2025
Thank you for your feedback! We’re so glad to hear that Navan is making your work travel booking easier. We’re here to keep providing great service for all your travel needs!
Navan is a great software with simple yet powerful UI! Helps out with managing expenses, planning travels, booking flights. You can easily manage expenses around company trips and events. Also, their customer support is very informative and responsive. I really appreciate Navan has both a mobile and web app working like a charm. Submitting expenses has never been so easy!
By Ewelina Sobocinska, A.
Response from Navan· Feb 17, 2025
Thank you for appreciating our UI and responsive support. Having both mobile and web versions working smoothly is key to accessing and managing your travel and expense management on the go. Safe travels, Ewelina!
Helps me get organize with business and personal travel
By KC K.
Response from Navan· Feb 17, 2025
We’re glad Navan helps you organise both business and personal travel. Simplifying your processes is what we’re here for. Safe travels!
I love how easy it is to use. I've used other apps at other companies, none were as easy as this.
By Morgan Mead, Cityside N.
Response from Navan· Feb 17, 2025
We’re thrilled that you find Navan easy to use compared to other apps you’ve tried. Seamless travel bookings and management is exactly what we aim for. Safe travels!
