Great customer service
Fantastic, knowledgeable, and prompt customer service. Answered all questions and was patient and courteous.
By Susan
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
2,300 approved reviews, newest moderated first
Fantastic, knowledgeable, and prompt customer service. Answered all questions and was patient and courteous.
By Susan
Customer service is great especially Elwin. He helped me with my situation and it was all resolved, thanks to him.
By Tamer
I was able to reach out and get all my questions answered in a fast response. It is amazing, I was able to get my next shipment set earlier as well. Customer service support was amazing and very helpful.
By Jennifer K.
The issue I had regarding my delivery was resolved in a new shipment. This was for my second shipment starting my 5th vial.
By Janew
I made a mistake on the intake form. This caused an error with dosage, delaying my order. Josh was quick to respond and resolve my issues. I am currently awaiting my first shipment. I am happy how easily it was to order once my problem was addressed. Thank you again!
By Lillian C.
Had a question regarding the delivery of my meds and Elise was quick, professional and thorough in answering them
By Cat
Elise was a great help
By Kevin
Elwin was very helpful and quick to respond even on the weekend.
By KD