Josh is great
Josh is great. Answered my questions promptly and knowledgable
By jenn S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 70 reviews with 4 stars · Clear filters
Josh is great. Answered my questions promptly and knowledgable
By jenn S.
Their customer service is excellent. They do what they can to keep existing customers happy. The only issue I ran into was my auto renewal was about a week late so I had to go a week without my medication.
By Heather A.
Novah was very helpful
By Gayla H.
very friendly and supportive. was able to help me change my prescription to what I am currently taking and was very speedy with her responses
By Megan B.
I was having trouble on the web site, panicking about a cc charge/ order I did not want. Novah helped me to resolve the issues AND set me up for my further needs, which I had been wondering about as well. Novah was respectful, patient and very helpful! I do wish the web page gave easier access to humans but I am Blessed to have gotten Novah and I am grateful for the time spent with me!
By Jodes
Shipment was delayed, but the customer Service is impeccable, and they fixed the issue right away!
By Kiley C.
Novah in customer service was patient with me. Even when I was extremely upset. I am very happy that your company is doing the right thing
By Ellen
Fair pricing, the delivery is always packed well and on time. Only issue I've had is the long response time through the website's chat.
By Tiffany C.