Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
743 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
743 approved reviews, newest moderated first
Brandon promptly answered my question
By Kathy
Response from Nations Photo Lab· Nov 27, 2025
Hi Kathy, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!
In my chat with Natalie of Nations Photo Lab, she was extremely thorough, patient, and answered all my questions. Tipped me off to some things I didn’t know. All in all a great experience.
By William R.
Response from Nations Photo Lab· Nov 25, 2025
Hi William, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
I had a relatively minor issue regarding an error I made on my holiday card order; could have easily let it go but thought I'd try to correct it. I ended up with Natalee on the the chat box and she took a lot of time to fix my issue. She seemed to understand what I was trying to change and she took care of it for me so I didn't have to start over. Really appreciated her help and patience! Feel better that I made the change than I realized I would :). Happy with my order.
By wsp
Response from Nations Photo Lab· Nov 25, 2025
Hi WSP, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
Terrific customer service. My issue was immediately addressed by a great customer support team.
By Matthew S.
Response from Nations Photo Lab· Nov 25, 2025
Hi Matthew, Thank you for the five stars! We're always happy to help! Thanks for trusting us with your printing!
Brandon was extremely knowledgeable and helpful in answering my questions and even followed up with an email with another suggestion.
By Elliot H.
Response from Nations Photo Lab· Nov 25, 2025
Hi Elliot, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!
Soojin was very nice in her reply to my shipping cost question. I got a quickly reply, so I knew my order was sent correctly.
By Photos By L.
Response from Nations Photo Lab· Nov 25, 2025
Hi Laura, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Soojin!
I would like to thank Silvia for her outstanding and friendly service. She resolved my issue promptly. It is what I have come to expect from Nations Photo Lab. Well done!
By David F.
Response from Nations Photo Lab· Nov 25, 2025
Hi David, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Silvia Segura!
I didn’t receive the discount after signing up for email and texts so I sent in a request. I thought it would delay my order, not happen and take forever for a response. Imagine my surprise when Erica responded to me immediately! 24 hours hadn’t even gone by! And, she informed me there was a better discount available and credited my account! Wow! Thanks so much! GREAT first experience! I’m sold!!
By Cheryl R.
Response from Nations Photo Lab· Nov 25, 2025
Hi Cheryl, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!
