Great communication and great effort in…
Great communication and great effort in obtaining the proper parts for servicing Nakto electric bikes
By Custom DC E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
276 reviews
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Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
276 approved reviews, newest moderated first
Great communication and great effort in obtaining the proper parts for servicing Nakto electric bikes
By Custom DC E.
Got the part I exactly needed
By James L.
I Recieved the key and lock replacement within a week! Easy to replace just follow the video.Glad I ordered, Thanks! Would purchase again.
By Damaris R.
The person that was helping me went out of there way to make sure I got the right part. Thank you again.
By Gerald M.
The reason that I needed a new crank and crankset was that the original crank bolt was Stripped which caused the crank on the lhs to wobble loose and round out so it was unusable. I hoped that the new assembly would come with bolts but, nah
By William G.
I ordered this and canceled 10 minutes later on a Saturday via your contact us form online. The merchandise was shipped and now must be returned and you want to charge me a 20% restocking fee. This company a scam.
By Kathi M.
The bike came quickly. We really like them. The only thing I wish is it had a slight bit more power.
By Andrea T.
They help me with every question. No matter how hard they were unfortunately, I couldn't get apart without buying a more expensive part, but that's okay, that's business. The people were very, very helpful.
By Stephen T.