Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
283 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
MyStart Health (mystarthealth.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
283 approved reviews, newest moderated first
Kent gave great customer service and went way and beyond. I thank God I chose MyStart Health. I’m losing weight and am so proud of myself. Thank you MyStart Health Patricia Bondurant
By Patricia B.
Response from MyStart Health· Apr 7, 2026
Hi Patricia, thank you for your kind words and for choosing us. We are thrilled to hear you had a positive experience and appreciate you taking the time to share it.
I contacted customer service via email and got excellent service. Within minutes I received a phone call. I was having an issue with my card, but it got cleared up in no time. Thank you so much! The representative was very helpful and knew exactly what to do.
By customer
Response from MyStart Health· Apr 2, 2026
Hi, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
Ashley was very helpful and understood my concerns. It is nice to talk to someone who is knowledgeable and willing to listen and help.
By Debra T.
Response from MyStart Health· Mar 31, 2026
Hi Debra, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
Kent Was "SUPERB" in handling my case file and showed incredible professionalism..He is truly as great asset to MyStart Health's team. F. Lee
By Coach L.
Response from MyStart Health· Mar 31, 2026
Hi Coach Lee, thank you for taking the time to recognize our team member. We are happy to hear they provided great support and truly appreciate you sharing your experience.
The young lady that helped is amazing! l loved that she laughed a lot with me in a stressful situation. I dropped my phone,it quit working.She helped me transfer everything over to my son's phone so I could upload and finish my docs.The young lady is knowledgeable in her job ,patience and understanding. Thankyou! I love this place.My Start is precise and thorough.
By L B.
Response from MyStart Health· Mar 30, 2026
Hi L B, we truly appreciate you recognizing one of our team members. Providing helpful and caring service is important to us, and we are glad that came through.
Customer service is very helpful when calling and they are always able to answer all of my questions. Kent was able to answer my questions and provide the information I needed with no issues.
By KR
Response from MyStart Health· Mar 30, 2026
Hi KR, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
Very sweet and helpful
By Phyliss T.
Response from MyStart Health· Mar 26, 2026
Hi Phyliss, thank you for the great review. We enjoyed working with you and are always here if you have questions or need support down the road.
Product on time. Once we found phone number we spoke to Tyrese who was very professional and helpful. Lost 41lbs in 4 months and feel great. Will definitely go back if I need to.
By Sharon J.
Response from MyStart Health· Mar 25, 2026
Hi Sharon, thank you for sharing your experience. We are so glad to hear about your progress and appreciate you trusting us as part of your journey. Your feedback means a lot to our team.
