LOLAReviews of mylola.com

New York, New York

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The Fair Hearing score

4.2/ 5

Great

1,100 reviews

LOLA4.2Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LOLA

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.

LOLA (mylola.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on The Fair Hearing: 2026

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Jul 14, 2020

Don’t trust the advertising— SO DISAPPOINTING!!

If I could rate this product zero stars I would. I have never been more disappointed in a feminine product ever. I have always wanted to try Lola because of it’s supposedly natural ingredients and also because of how it’s all organic material and it being cotton, etc. When I saw that Walmart carried Lola I was so excited and bought a box of tampons and pads, which wasn’t cheap, but bought them anyway because I’ve been wanting to try the brand for so long. First time I used the tampon, I can already tell I wasn’t going to like it. The applicator sucks. It doesn’t even help push the tampon in all the way before it falling apart. I tried it two more times after that to see if maybe I was just doing it wrong, but nope. Total fail for the tampon so I stopped using it. When I tried using the pads, as soon as I opened one I was immediately disgusted. I found like black spots of like dirt? And I also found a hair? Of the box of six pads, I opened all of them and every single one of them had something on it. There isn’t supposed to be anything on them!!! How are we supposed to wear them when they seem dirty?! How do they go through and pass inspection before distribution? It’s just so unacceptable. We’re supposed to feel good with products we know are safe to use but after this I not using Lola products again. I am just so appalled and disappointed in these products and from what I can see I’m not the only one who’s had problems. I’ll be going back to using Always brand. At least their products are clean and easy to use.

By Samantha R.

Response from LOLA· Jul 17, 2020

Hi Samantha, Thank you so much for sharing your feedback with us. I so apologize for your experience with our new Pads! I totally understand your concern here, but rest assured, those tiny black flecks on our Pads are harmless. We now use a proprietary blend of 100% organic cotton, which combines two types of cotton fibers. The new fibers are cleaned using an innovative, air-based technique. This allows us to preserve the natural oil barrier of the cotton, which is nature’s way of wicking away moisture — and our way of keeping you comfortable and dry. Those tiny black flecks are the cotton fiber particles, which may remain visible after this new cleaning process. We like to think of it as the natural beauty of our cotton shining through. That said, we really appreciate you taking the time to alert us of this issue you had, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience. As a customer-first business, we really take it to heart. Best, Raven LOLA Customer Team

LOLA reviews

1,100 approved reviews, newest moderated first

Jul 23, 2020
The application process is terrible
The application process is terrible. It doesn’t push the tampon in at all. I was excited to try them because they were organic but this is a waste of money if I have to use my finger to insert it. Smh
By Candice L.
Response from LOLA· Jul 24, 2020
Hi Candice, Thank you for sharing your feedback with our team. I am incredibly sorry about the recent experience you had with our tampons. We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience! I can assure you that our product team takes product complaints very seriously and is constantly working to make sure our customers have the highest quality products possible. With this in mind if you haven't already, please reach out to us over email and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jul 20, 2020
Not absorbent enough...
I really wanted to like these because they're organic and whatnot but I just can't because of the absorbency issues. I understand that if you want an organic product with no chemicals you have to expect it might not work the same as a large brand name unorganic product but I just don't have time to change my tampon every 1 or 2 hours when I can get another brand and not have to change it nearly as often. I guess if you're okay with changing them hourly then they're pretty good.
By Amanda T.
Response from LOLA· Jul 24, 2020
Hi Amanda, Thank you for sharing your candid feedback. I am incredibly sorry to hear about the experience you had with our tampons! We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart. At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jul 19, 2020
Applicator is not long enough!
Applicator is not long enough so I can’t even get it inside me I literally had to pull it out of the applicator and then put it inside me for it to even work I am very upset with wasting my money with this crappy product.
By Kathrine M.
Response from LOLA· Jul 24, 2020
Hi Kathrine, Thank you for sharing your thoughtful and candid feedback. I am incredibly sorry about your experience you had with our tampons. While your experience is not typical, it is completely unacceptable. We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience! I can assure you that our product team takes product complaints very seriously and is constantly working to make sure our customers have the highest quality products possible. Thank you so much for reaching out and sharing your experience with us. Please reach out to us over email and we'll be more than happy to assist. We look forward to hearing from you soon! Best, Raven LOLA Customer Team
Jul 14, 2020
I’ve used this product for the last 2…
I’ve used this product for the last 2 years and would have given it a 5 star review any other month. I don’t know if it’s this batch but they are not absorbing at all, and cause major leakage. I’m a 30 year old woman and do not have time for this to be honest. I see other users saying the same thing, so I’m not sure if there has been some recent change, but I’m very disappointed.
By Sam
Response from LOLA· Jul 24, 2020
Hi Sam, Thank you for sharing your feedback with us. I am incredibly sorry to hear about the recent experience you had with our products. We really appreciate you taking the time to alert us of this issue, and we genuinely look forward to receiving any additional feedback you may have. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products of decades. At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind if you haven't already, please reach out to us over email and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jul 14, 2020
Don’t trust the advertising— SO DISAPPOINTING!!
If I could rate this product zero stars I would. I have never been more disappointed in a feminine product ever. I have always wanted to try Lola because of it’s supposedly natural ingredients and also because of how it’s all organic material and it being cotton, etc. When I saw that Walmart carried Lola I was so excited and bought a box of tampons and pads, which wasn’t cheap, but bought them anyway because I’ve been wanting to try the brand for so long. First time I used the tampon, I can already tell I wasn’t going to like it. The applicator sucks. It doesn’t even help push the tampon in all the way before it falling apart. I tried it two more times after that to see if maybe I was just doing it wrong, but nope. Total fail for the tampon so I stopped using it. When I tried using the pads, as soon as I opened one I was immediately disgusted. I found like black spots of like dirt? And I also found a hair? Of the box of six pads, I opened all of them and every single one of them had something on it. There isn’t supposed to be anything on them!!! How are we supposed to wear them when they seem dirty?! How do they go through and pass inspection before distribution? It’s just so unacceptable. We’re supposed to feel good with products we know are safe to use but after this I not using Lola products again. I am just so appalled and disappointed in these products and from what I can see I’m not the only one who’s had problems. I’ll be going back to using Always brand. At least their products are clean and easy to use.
By Samantha R.
Response from LOLA· Jul 17, 2020
Hi Samantha, Thank you so much for sharing your feedback with us. I so apologize for your experience with our new Pads! I totally understand your concern here, but rest assured, those tiny black flecks on our Pads are harmless. We now use a proprietary blend of 100% organic cotton, which combines two types of cotton fibers. The new fibers are cleaned using an innovative, air-based technique. This allows us to preserve the natural oil barrier of the cotton, which is nature’s way of wicking away moisture — and our way of keeping you comfortable and dry. Those tiny black flecks are the cotton fiber particles, which may remain visible after this new cleaning process. We like to think of it as the natural beauty of our cotton shining through. That said, we really appreciate you taking the time to alert us of this issue you had, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience. As a customer-first business, we really take it to heart. Best, Raven LOLA Customer Team
Jul 13, 2020
DO NOT BUY
This pads are terrible for the summer. If you sweat, they literally get soggy. They are itchy and uncomfortable and you can feel them with every step. I thought that for the price the would be amazing and mount to the same standards as “L.” Pads from target but they are horrible. Do not buy. Incredibly expensive for such poor pitiful quality.
By Rebeca R.
Response from LOLA· Jul 17, 2020
Hi Rebecca, Thank you for sharing this with us. I am sorry to hear about the recent experience you had with our pads. While your experience is not typical, please know it is completely unacceptable! We really appreciate you taking the time to alert us of this issue you had, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience. As a customer-first business, we really take it to heart. At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jul 12, 2020
avoid
I’m reading other reviews about how the compact applicator insert (plunger) tends to fall out of the outer type when you pull it out, ive also experienced that. I also don’t like that when you seem to push it all the way up it’s not all the way in and then you kind pull the tampon down as your trying to remove the applicator. i noticed fibers on the pointy parts which scares me because i don’t want cotton fibers left in my sensitive areas, wanted to like it but all around terrifying product.
By jmlo
Response from LOLA· Jul 17, 2020
Hi there, Thank you for sharing your candid feedback. I am incredibly sorry about the recent experience you had with our compact plastic applicator tampons! We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. As a customer-first business, we really take it to heart. At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jul 7, 2020
I really wanted to like the tampons
I really wanted to like the tampons. Day one flow, I tried regular, super, and super plus. They all allowed bleed through and am just let down. The applicators were fine, they’re all in all comfortable, but I had to stop using because leaking was pretty bad.
By Jade R.
Response from LOLA· Jul 9, 2020
Hi Jade, Thank you so much for taking the time to share with us. I am so sorry to hear that you had a negative experience with our tampons! I can assure you that our product team takes product complaints very seriously and is constantly working to make sure our customers have the highest quality products possible. As a customer-first business, this is the kind of insight that helps us make sure we are providing our customers with a service that best fits their needs. We would appreciate any further insight you can provide us with into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can! Again, thank you so much for reaching out and sharing your experience with us. We look forward to hearing from you soon! Best, Raven LOLA Customer Team

LOLAReviews of mylola.com

Rating distribution

What customers rate

About LOLA

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LOLAReviews of mylola.com

Rating distribution

What customers rate

LOLA reviews

The application process is terrible

Not absorbent enough...

Applicator is not long enough!

I’ve used this product for the last 2…

Don’t trust the advertising— SO DISAPPOINTING!!

DO NOT BUY

avoid

I really wanted to like the tampons

About LOLA

More in Personal Care, New York

JW Nail Studio

Intelligent Molecules

Vegan Fitness Redefined

PWURE

LOLA reviews

The application process is terrible

Not absorbent enough...

Applicator is not long enough!

I’ve used this product for the last 2…

Don’t trust the advertising— SO DISAPPOINTING!!

DO NOT BUY

avoid

I really wanted to like the tampons