LOLAReviews of mylola.com

New York, New York

Write a review Directions Website

The Fair Hearing score

4.2/ 5

Great

1,100 reviews

LOLA4.2Great

Write a review

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LOLA

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.

LOLA (mylola.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on The Fair Hearing: 2026

More in Personal Care, New York

Write a review

Aug 11, 2020

Bloody Hell

My experience ended with me being 2 hands deep, in my bloody vagina. Let me tell you a story.... I am getting ready for my anniversary dinner, 8/9/20. Unfortunately, the flood gates to hell opened up two days prior. I found these organic pads and I was super excited to try them. I bought this new, beautiful pant suit/jumpsuit thingie (I dressed way out of my comfort zone and was nervous enough already). So, I am in our hotel room, with an hour to go till our reservation. Sitting on the toilet, I insert the tampon but the inner-tube wouldn't push in. After struggling for a bit, my vagina decided she had enough of that and dislodged the tampon. I grab #2; insert it, same issue. Using my right hand to hold the tampon still, I use my left hand to try to push the inner-tube in. After fighting it for a while, it SLOWLY pushes the tampon up. I pull the inner-tube and it won't come down.... It won't release the tampon. While, blindly pulling away, I ended up giving myself an "interesting haircut". After getting hot and shaking from frustration, I lean against to toilet to relax and breath for a moment. I try to pull it again, same bull crap. My hands are a bloody fricking mess at this point. I yank it out, wrap it up and throw it as vigorously as I can, into the trash. Tampon number 3 on the way.... Everything goes smoothly. The inner-tube pushes up and actually pulls back out. I was so happy!!! Until... It didn't release the tampon AGAIN!!!!!!!!!!!!!! Everything came out! After 3, I gave up. Luckily I had some night-time pads I could substitute with. As if I wasn't self-conscious enough already, I then had to worry about my diaper shinning through my jumpsuit.

By Karsynn R.

Response from LOLA· Aug 21, 2020

Hi Karsynn, Thank you so much for reaching out and sharing your candid and thoughtful feedback with us. I am terribly sorry to hear about the recent experience you had with our product! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. That said, I have a few follow-up questions for you, specific to which type of tampon you used. The customer team would so appreciate any further insight into this situation, as we take all product complaints seriously. With that in mind, please reach out to us over email (at [email protected]) and we will assist you as soon as we can. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Again, I am so sorry. We look forward to hearing from you soon with any additional information you can provide us with! Best, Raven LOLA customer team

LOLA reviews

1,100 approved reviews, newest moderated first

Aug 29, 2020
Leaking in ONE hour?!
I bought light and regular tampons at walmart and thought something was wrong with me because I am leaking through a regular in ONE hour. Come on! So expensive and I feel like I am not protected for even an hour? I hope the take an open box for returns. Horrible quality.
By Stephanie D.
Response from LOLA· Sep 2, 2020
Hi Stephanie, Thank you so much for taking the time to share your candid feedback with us. I am so sorry to hear that you had a negative experience with our Compact plastic applicator tampons! As a customer-first business, this is the kind of insight we need from our customers to help make sure we are providing a service that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email ([email protected]) and we will assist you as soon as we can. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Annie LOLA Customer Team
Aug 21, 2020
Literally so horrible
Literally so horrible, i don’t even have that heavy of a flow and I’ve bled through every single on in less than a hour. How? I don’t know and that’s the problem.
By Madi
Response from LOLA· Aug 28, 2020
Hi Madi, Thank you for sharing your recent experience with us. As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. Any additional feedback you can provide us would be greatly appreciated! Our team does have a few follow-up questions for you, specifically with respect to your experience with our products. We would so appreciate any further insight into this situation, as we take product complaints very seriously. With this in mind, please reach out to us over email (at [email protected]) and we will follow up as soon as we can. Again, thank you so much for sharing your concerns with us. We look forward to hearing from you soon. Best, Kalyn LOLA Customer Team
Aug 21, 2020
Sadly, not great
The applicators don’t work half the time, and the tampons are uncomfortable. The liners don’t stick. For the price, just not worth it. Looking for another safe alternative.
By Devon R.
Response from LOLA· Aug 28, 2020
Hi Devon, Thank you for sharing your candid feedback with our team. We completely understand how important it is for these products to meet your needs during use, and I sincerely apologize that that was not your experience with LOLA's products. Please know that our Product team takes feedback like yours extremely seriously, and is constantly working to ensure our products are of the highest quality and efficacy. We would so appreciate any further insight or feedback into this situation, as we take product complaints very seriously. With this in mind, please reach out to us over email (at [email protected]) and we will follow up as soon as we can. Again, thank you so much for sharing with us. We look forward to hearing from you soon. Best, Kalyn LOLA Customer Team
Aug 19, 2020
Fu**ing AWFUL
I’m sorry but these are absolute garbage! Honestly the man made tampons and pads are way better than these. Unfortunately I had to use them because I’m at my mothers house and that’s all she has for tampons. But I’m going to Walmart to get the Equate Super tampons pk of 54 for $5. These are a joke. When you have to wear a pad and a tampon, that’s not ideal for comfort. My mom has the Super+ and I have to change tampons every hour or less! If I don’t it leaks through! Definitely not the product for heavy bleeders. There was blood everywhere! Even on the pull string! If the goal is for woman to become engrossed in their own blood, mission accomplished. Fu** sakes these are so fu**ing awful. Buyer beware.
By Ally C.
Response from LOLA· Aug 21, 2020
Hi Ally, Thank you so much for taking the time to share your experience with us. This kind of insight helps us make sure we are providing our customers with service and product that best fits their needs. That said, I am so sorry to hear that you had a negative experience with our tampons! I can assure you I will relay your message to our Product Team, and I know they will take it to heart. I do have a few follow-up questions for you, specifically with respect to your experience with the tampons. We would so appreciate any further insight into this situation, as we take these matters very seriously. With this in mind, please reach out to us over email (at [email protected]) and we will follow up as soon as we can. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Raven LOLA Customer Team
Aug 19, 2020
I never write reviews on things but…
I never write reviews on things but this time I have too. I am so mad/disappointed with this product. This week is my first time trying Lola after trying to find a cleaner tampon to use. First it was basically like not wearing any product at all or was totally unexpected so within an hour of putting a super in I go to the bathroom and have leaked through EVERYTHING, I honestly thought something was wrong with me. So I switch back to my old tampon and it worked just fine, no leaks or anything. Then last night I am changing my tampon before bed and I go to pull the old one out and it completely came apart inside of me. So I spent the next hour digging around trying to make sure I got it all out and now I am freaked out that some is still inside of me and I am going to get sick. This is completely unacceptable and based on other reviews of the same problems this product needs to be recalled immediately. Do not buy this product.
By jordan S.
Response from LOLA· Aug 21, 2020
Hi Jordan, Thank you so much for sharing your honest feedback with us! I am so sorry to hear about your experience with our tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, please reach out to us over email (at [email protected]) and we'll be more than happy to assist. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Raven LOLA Customer Team
Aug 12, 2020
Very poor quality
Very poor quality. Wear an extra thick panty liner or pad if you try Lola tampons. I have always used regular tampons. I’ve never had more than spotting with them. However, with Lola tampons, it was like I wasn’t using a tampon at all. With other brands I used 1-2 tampons a day. With Lola tampons, I used 3-4 and still leaked through my panty liner. The price is ridiculous for these cheap, poor quality tampons. I won’t be purchasing another box.
By Ann
Response from LOLA· Aug 21, 2020
Hi Ann, Thank you so much for reaching out and taking the time to share your feedback. I am so sorry to hear that you had a negative experience with our tampons! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email (at [email protected]) with any additional information you have about your experience and we are more than happy to help! Again, thank you so much for reaching out and sharing your concerns with us. My apologies again on behalf of our team. We look forward to hearing from you soon. Best, Raven LOLA Customer Team
Aug 11, 2020
Bloody Hell
My experience ended with me being 2 hands deep, in my bloody vagina. Let me tell you a story.... I am getting ready for my anniversary dinner, 8/9/20. Unfortunately, the flood gates to hell opened up two days prior. I found these organic pads and I was super excited to try them. I bought this new, beautiful pant suit/jumpsuit thingie (I dressed way out of my comfort zone and was nervous enough already). So, I am in our hotel room, with an hour to go till our reservation. Sitting on the toilet, I insert the tampon but the inner-tube wouldn't push in. After struggling for a bit, my vagina decided she had enough of that and dislodged the tampon. I grab #2; insert it, same issue. Using my right hand to hold the tampon still, I use my left hand to try to push the inner-tube in. After fighting it for a while, it SLOWLY pushes the tampon up. I pull the inner-tube and it won't come down.... It won't release the tampon. While, blindly pulling away, I ended up giving myself an "interesting haircut". After getting hot and shaking from frustration, I lean against to toilet to relax and breath for a moment. I try to pull it again, same bull crap. My hands are a bloody fricking mess at this point. I yank it out, wrap it up and throw it as vigorously as I can, into the trash. Tampon number 3 on the way.... Everything goes smoothly. The inner-tube pushes up and actually pulls back out. I was so happy!!! Until... It didn't release the tampon AGAIN!!!!!!!!!!!!!! Everything came out! After 3, I gave up. Luckily I had some night-time pads I could substitute with. As if I wasn't self-conscious enough already, I then had to worry about my diaper shinning through my jumpsuit.
By Karsynn R.
Response from LOLA· Aug 21, 2020
Hi Karsynn, Thank you so much for reaching out and sharing your candid and thoughtful feedback with us. I am terribly sorry to hear about the recent experience you had with our product! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. That said, I have a few follow-up questions for you, specific to which type of tampon you used. The customer team would so appreciate any further insight into this situation, as we take all product complaints seriously. With that in mind, please reach out to us over email (at [email protected]) and we will assist you as soon as we can. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Again, I am so sorry. We look forward to hearing from you soon with any additional information you can provide us with! Best, Raven LOLA customer team
Aug 11, 2020
LOLA 😊⭐️⭐️⭐️
Wow I didn’t have any problems.Very good Tampons. Thank you LOLA😊⭐️⭐️⭐️
By Bianca I.
Response from LOLA· Aug 14, 2020
Hi Bianca, Thanks so much for taking the time to provide us with your feedback. We are so glad to hear that you're enjoying your LOLA products, and we can't wait to hear any additional feedback you may have in the future. We're grateful you're a part of our community! Best, Raven LOLA Customer Team

LOLAReviews of mylola.com

Rating distribution

What customers rate

About LOLA

More in Personal Care, New York

JW Nail Studio

Intelligent Molecules

Vegan Fitness Redefined

PWURE

LOLAReviews of mylola.com

Rating distribution

What customers rate

LOLA reviews

Leaking in ONE hour?!

Literally so horrible

Sadly, not great

Fu**ing AWFUL

I never write reviews on things but…

Very poor quality

Bloody Hell

LOLA 😊⭐️⭐️⭐️

About LOLA

More in Personal Care, New York

JW Nail Studio

Intelligent Molecules

Vegan Fitness Redefined

PWURE

LOLA reviews

Leaking in ONE hour?!

Literally so horrible

Sadly, not great

Fu**ing AWFUL

I never write reviews on things but…

Very poor quality

Bloody Hell

LOLA 😊⭐️⭐️⭐️