Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,411 reviews
LiviaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,411 approved reviews, newest moderated first
They advertise as a zero risk purchase, with a money back guarantee. This is just not true, you have to apply to return the device, and I’ve yet to hear back from them if they’ll give me my money back or not, on top of that they will not pay for shipping on returns. Order from amazon if you want this product, you at least know they have customer service at amazon.
By Heidi
I haven't used the item yet but I had to pay a charge of 30 pound to receive my item wasn't happy its for my daughter she will be using it in 17 days time so hope it helps her thank you Maureen davis
By Maureen D.
Response from Livia· Sep 5, 2019
Hi Maureen - Thank you for the feedback. While it states on our website that our prices include free shipping and not customs or taxes, we understand this wasn't presented clearly enough. We are currently updating our website so this information is clearer. Please let us know how your daughter's experience with Livia goes. -jja
My husband bought this for me. I finally got to use it at the end of last month. I had really bad cramps. Livia worked just as the said it was amazing!
By Bianca M.
Response from Livia· Sep 5, 2019
Hi Bianca We are glad to hear that you are enjoying your Livia. Oh - and thanks to your husband for sharing the Livia love. -jja
Does not help with pain and causes muscle spasms.
By Amanda
When I first received my Livia I loved it. But after a few months of use the unit stopped holding a charge and the wires near the electrode pads became exposed. I contacted customer service about the problem and they never responded. I have since thrown the unit away and am using pain meds again :(
By Chelsea
Response from Livia· Sep 5, 2019
Hi Chelsea - I am sorry that you have been experiencing difficulties with your Lliva. I am happy to replace the flower pads for you. Please send me an email to [email protected], with the subject TrustPilot Review. In the email, please include your full name, email address, phone number and shipping address. Please also include the review you shared. Regarding trouble shooting the battery life issue. Have you, as recommend, charged the battery for a full 12 hours before the first use of the Livia? If not, you may try doing so. Please let me know if you see any improvement. Much appreciated, -jja
To be honest, I wasn't sure about this product. I bought one for testing for my wife. Now my wife, sister, mother and my sister-in-law also have these.
By Peter
Response from Livia· Sep 5, 2019
Hi Peter! Looking for sales job :) We are really happy to hear that Livia is helping out all the ladies in your life. Thank you so much for sharing the Livia love! -jja
it didn't work for me at all. Also, customer service really inefficient, no one seems to know anything and they've been rude in several ocassions. Very dissapointed.
By RMR
It works but mine broke within a very short time. Quite expensive given the product doesn’t last.
By Marie
Response from Livia· Sep 11, 2020
Dear Marie, I'm so sorry to hear the Livia broke within very short time. I'm willing to replace your Livia with a new one that's working great. Please if you can contact me directly at [email protected] And i'll make sure you get a new Livia device asap. Kind regards, Ran The Livia Team
