Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,411 reviews
LiviaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,411 approved reviews, newest moderated first
Why are you sending me a review. My package hasn't even shipped yet.
By Marissa D.
Response from Livia· Sep 25, 2019
Hi Marissa, Thank you for sharing and hope you will also share your experience with Livia after you will get it. - Adi.
We have yet to even receive it.
By Samantha M.
Response from Livia· Sep 25, 2019
Hi Samantha, Thank you for sharing and hope you will also share your experience with Livia after you will get it. - Adi.
I bought this for my wife and only helped at the on set of her painful cramps. After 12 hrs did nothing for her. We continue to look for a solution. 😕
By Carlos
Response from Livia· Sep 25, 2019
Dear Carlos, I am sorry to hear that Livia hasn't been more effective for your wife. She might consider watching this short instructional video: https://youtu.be/c-MNA3VgJ3A. It includes user tips and troubleshooting suggestions. Please let us know if she experience improves. -Adi.
It's been 6 days and I still don't have the product. Customer service is useless and unhelpful.
By SP
Response from Livia· Sep 25, 2019
Hi, Really sorry to hear about your experience with our customer service. I would like to help you personally, could you please email me directly? [email protected]
J'ai choisi Livia car j'ai beaucoup de douleurs dues au règles et à l'endometriose, je ne regrette pas du tout.
By Justine
Response from Livia· Sep 25, 2019
Hi Justine, Thank you for sharing your experience with Livia. - Adi.
I had my doubts but it worked a charm. I'm normally on prescription painkillers and I didn't need to take a single one.
By Aislinn R.
Response from Livia· Sep 25, 2019
Dear Aislinn, Thank you for the Livia love... we are happy that Livia is doing wonders for you. - Adi.
Have been struggling with refund for 6 months and I actually do not believe I will ever see it. Very disappointed both with the device and the customer service. The same lady replies on the telephone all the time, telling that my request has been forwarded, sorry for the inconvenience blah blah.
By Ekaterina K.
Response from Livia· Sep 25, 2019
Hi Ekaterina, I am very sorry to hear about your experience with our customer service. Please note, I have taken personal responsibility for your case. In order to expedite your request, please send me the email address with which you made your order and the order number to [email protected]. Again, please accept my apology for your inconvenience. Sincerely, Adi.
I love my Livia device, it has made my life so much better! But the Livia shipping process is ridiculous! The information is really poor about it being sent from outside the EU and my first shipment took several weeks and the customs fee was high. And now I’ve ordered some replacement gel pads and I was prepared for the order to take longer than the 4-5 days that it said in the website. But! Now my order is stuck at the customs since Livia apparently have failed to specify what I have ordered and what the value of the order is. How is this possible from a professional company? So... I can’t review my new gel pads since I am yet to receive them. This procedure could be much better. Other than that I highly recommend the Livia device itself. It works! But I wouldn’t wear it while working out though, since the gel pads don’t like sweat that much. Too bad.
By Lo
Response from Livia· Sep 25, 2019
Dear Lo, First of all, I am really glad to know that Livia is helping you with your cramps. Now, while it is noted on our website that our prices include free shipping and not customs or taxes, we are currently updating our website to make this clearer to our customers. - Adi.
