Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
FirmTech IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The world’s first smart sex-tech company that’s creating an “under-wearable” device to measure #ErectileFitness for men 💪
FirmTech Inc (myfirmtech.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
42 approved reviews, newest moderated first
As a Health Optimization Coach, it only made sense that I try a product that quantifies erectile health (which can be a leading indicator of other health issues). Once I got the hang of using the device it was a breeze and the data interpretation via the app is easy to follow. I have begun recommending it to my clients and friends I know struggling with ED. -Deepak Saini, Founder Deepak Saini Health
By Deepak S.
Supposed to be a high quality product from a high high quality company but sadly it’s not . My device tore/broke just out of warranty., poor design of the internal acrylic piece in combination with the poor quality silicon ., lots of glossy talk but very poor and disappointing customer service when there is a problem with a new product that needs rectification .
By David B.
Response from FirmTech Inc· Mar 6, 2026
Hi there David. We are very sorry to hear that your ring tore right after the warrantee expired. Due to the stretchy medical-grade elastomer material, this wear and tear is possible over time, especially for men with larger girth, or men who use the product very frequent. Please email [email protected] to request a replacement sleeve. We are actively releasing new versions of our products that take feedback like this into consideration. Thank you for your help in this process.
I've had great experiences with the FirmTech rings & RingMate so far! My partner hadn't really used penis rings before this, but he finds FirmTech's rings to be comfortable and enjoyable. We both think that his orgasms are much stronger when he wears the ring, and it really keeps him hard even after orgasm. The data from the TechRing is also very interesting. I love that the RingMate fits perfectly on the ring for hands-free stimulation during sex. My only complaint is that I wish they came charged, so we could have tried them even sooner!
By Abigail M.
My partner has been using this for a couple of months having tried other stretchy rings. What we notice is he stays harder for longer and also continues to maintain an erection for a few minutes after he has come. It is his go to ring now. He uses the MaxPR.
By Suzanne N.
Ring did nothing for me, it’s so stretchy that it doesn’t put enough pressure to work. When contacted and explained I was offered to return it for a refund, to me that seems weird that you’d want a personal item returned after being used. Needless to say it cost me $67 to find out it’s nothing more than a paper weight. I would definitely not recommend!
By Kevin E.
Response from FirmTech Inc· Mar 6, 2026
Hi Kevin. Sorry to hear that the ring did not work well for you. Did you order the Performance Ring or the MaxPR? While our clinical study study showed that on average the MaxPR kept men hard for twice as long as Tadalafil, these results will of course vary for different individuals. You can read more about the study here: https://myfirmtech.com/blogs/news/research-using-the-firmtech-techring-and-maxpr?srsltid=AfmBOoqTyQAHyaF5DAMZqmqNzcjt6SmoegBflvD0J9-kPjECRdUV7NHg If your ring feels loose to you, you may find it helpful to put a loop or twist in the elastomer to make it tighter.
Scam. Grossly overcharge for shipping as well as product. But it never arrives
By Google U.
Response from FirmTech Inc· Mar 6, 2026
Hi there— we are sorry to hear that your delivery did not make it to the intended address. We are new to Trust Pilot, but would still like to assist you! Please contact [email protected]. She can check for any information about your original order, and help place a new one if needed.
Own the standard performance ring and works excellent. Just purchased the MaxPR ring and excited to put it to use. Thanks FirmTech
By Customer Kip K.
I have done business on the internet for years and this is the first time this happened," Your order was flagged by Shopify security and based on that and your follow up response to our inquiry to verify information it was decided by management that is was in everyone’s best interest to not fill the order. The account used to purchase the item was credited in full."
By Harvey N.
Response from FirmTech Inc· Mar 6, 2026
Hi Harvey— we're new to Trust Pilot but are reading back through reviews and want to ensure you get your order if you're still interested! Our store was brand new at the time when you left this review. We currently fulfill thousands of orders per year and have not heard of this issue. Can you please try again? If the issue persists, please email a screenshot to [email protected]. We are eager to make sure all customers have a smooth purchasing experience. We will do everything we can to make it right.
