Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2003, we offer a wide range of fun and unique Gifts & Gift baskets tailored to destinations worldwide.
MyFavoriteCity.com (myfavoritecity.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
39 approved reviews, newest moderated first
I had a rush order and was called by the customer support team - wish I remembered her name - as she went out of her way to work with me to get the stock in and the gifts ready on time. I especially liked that she reached out to me - and explained everything clearly. Kudos!
By Adrienne
Response from MyFavoriteCity.com· Jan 29, 2015
Thank you, we appreciate your business!
Customer service was great! They called as soon as my order was placed to discuss the delivery date that I had entered. They wanted to make sure that I was ok with any changes. The order was actually delivered faster than expected. Which was a huge surprise and we are completely satisfied with the product received. Thank you MyFavoriteCity.com!!
By Sonja
It's refreshing to purchase from a company that cares about customer service!
By Tony
Sent a basket to my mom in Chicago for her birthday. She just called all excited to thank me for such a wonderful gift.
By Suzanne
I just moved to San Fransico from Texas to start a new job. I didn't know anyone and very unfamiliar with the area. I came home after my first day of work to find this beautiful gift basket from my dad full of all sorts of fun food items from places around the city. Thank you Dad and My Favorite City.
By Elizabeth
I submitted a request to my favorite city with no response yet. My order took too long to be delivered, so unable to use for the intended purpose. Still waiting to hear about a refund. If it would have been delivered more timely I am sure I would have been pleased. Because of the shipping and lack of customer service, I do not plan to order from My Favorite City in the future.
By Stephanie
great product. gave as a business thank you and am very pleased
By Robin
The order was easy to order and came quickly. There was a slight problem with part of my order. I received excellent customer service with prompt replies and generous action. I will order again from this company.
By Sue M.
Response from MyFavoriteCity.com· Jul 18, 2014
Hello Ms. M! The values shown on the items that you purchased is the production date, not the expiration date. We have verified with the manufacturer that the production run that you received (in particular) is good through 2014. Please call us at 800-285-1880 if you'd like more information. We thank you for your business and apologize for the confusion on the date!
