excellant service
Last year,ordered pottery from Arizona and received in one piece. I do not have any outstanding bill, so am wondering of this email. I have no further plans for further purchases.
By Karen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2003, we offer a wide range of fun and unique Gifts & Gift baskets tailored to destinations worldwide.
MyFavoriteCity.com (myfavoritecity.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
39 approved reviews, newest moderated first
Last year,ordered pottery from Arizona and received in one piece. I do not have any outstanding bill, so am wondering of this email. I have no further plans for further purchases.
By Karen
If you aren't making 25 baskets for 4 out of state conferences, expecting your $350 order to come within a month, don't need to reach customer service by 'live chat' or by phone within that month of waiting for your products to arrive, then MyFAvoriteCity will not disappoint you. They do have unique items but the stress and anxiety they caused me for my biggest order of the year was not worth it and after requesting my order to be cancelled 3x, low and behold, I got my products delivered! They cost me more money than I earned since I had to pay extra shipping to rush my orders to my clients out of state to meet their deadline. I will NEVER order from them again.
By Allison
I had no problem finding what I needed and it was quick and simple to order
By Susan
I've used this site for many years and will continue to do so. The products they provide are quality and the price is the cheapest I've seen. The order process is quick and easy and the shipping immediate. Happy customer!
By Aaron K.
I contacted this company by phone to inquire as to where the merchandise would be shipping from. The person I spoke with was very helpful and friendly. I explained that I had been ripped off by two other companies and had disputes ongoing with both companies. I needed the products quickly since it was for an event that I was putting on and I was almost out of time. She took the time to contact the warehouse and make sure they had enough product to fill my order and called me back. She then guaranteed me that it would arrive before the deadline. She was not kidding. I got exactly what I needed and received it in a couple of days. I have not received this kind of customer service from a company in years. Awesome customer service and very caring employees!
By Glennie J A.
I enjoy ordering from MyFavoriteCity. The products are appealing and well received. I will repeat that it would be helpful if the firm added a log in to the website for returning customers. I order a number of times per year and would appreciate this time-saving feature.
By Kelly
Gave a gift from Texas to coworker moving to Canada. She was very pleased with it
By Linda N.