Always positive
Always positive, professional and courteous. I look forward to many years of continued financial service!
By Julius F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
403 approved reviews, newest moderated first
Always positive, professional and courteous. I look forward to many years of continued financial service!
By Julius F.
Excellent service and easy to get into accounts.
By Koula H.
Easy to do banking, low cost, no issuea
By Omar R.
We've been with consumers credit union for over 50 years and have always received 100 percent support in the few times we've had issues. They're the best. We especially appreciate the ease of I contacting and speaking to a real person when we've had questions or issues. They're the best.
By Doug
been a member for 42 years and also with my small business in Waukegan. MOST times things move along nicely. But when we do run into a hiccup it seams hard to contact the right person and rarely in person.
By BURDETTE F. DE P.
Was surprised by the $5 charge for making an excessive number of intra-account transfers.
By DouglasSheldon
Always helping me resolve my issues and protect against fraud
By Christine K.
Because I have been with your intuition for several yeas,, and I have never have problem with your excellent staff.
By Belinda A.