Loving Brightwheel
Loving Brightwheel. Payments are so easy now, and it really gives parents peace of mind to be able to see photos and videos. I find it gives me a leg up when it comes to competing with other daycares.
By Abby
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
Loving Brightwheel. Payments are so easy now, and it really gives parents peace of mind to be able to see photos and videos. I find it gives me a leg up when it comes to competing with other daycares.
By Abby
It has been a challenge navigating the billing portion. Some of my parents have not been able to sign up. Making edits/ corrections doesn't work for parent info. I would like to choose what my assistant Director sees/ has access to when I give admin privleges. But I do like the layout so I gave 3 stars.
By Monique
Brightwheel is one of the best things to happen to our center to build and maintain communication with parents. It has so many features that allows for us to give parents comfort in being away from their child all day and still know what's going on with them.
By Alyssa
Great app! This app has worked great for my daycare. The parents love the ability to be in constant contact with their child’s teacher.
By Tammara
I love how easy brightwheel is to use. I love being able to connect with the teacher and see what my child is up to throughout the day
By Chelsea
Love it! Great app
By Alyssa
The thing I found was that If I take photos through the app they are not saved to my phone for me to use later. It would be nice if that were a feature.
By Forrest
I wish there was more of an opportunity to move children from one class to another throughout the day and there was a better way to communicate with staff rather than just staff only notes. Over all I love the setup, the accessibility for parents and staff, and the custom creations for activities. I very much recommend this app for anyone that needs a good system to run their center.
By Dawn