I loved it..I had no problems…
I loved it..I had no problems communicating w parents and staff
By Fatima
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
I loved it..I had no problems communicating w parents and staff
By Fatima
Brightwheel is a great, customizable tool to communicate to parents about what their children are doing throughout the day. I really enjoy using it.
By Sandy
Awesome way to help manage our preschool. Has all our families information and billing in one place. Great way to communicate with them as well.
By Angelique
Brightwheel has been great in helping us to connect our teachers with our parents all in support of our students. One of our favorite features is the digital check-in, check-out that keeps track of who signed-in or out a student and at what time, which parents, staff, and administration has access to. Our preschool staff uses Brightwheel throughout the school day to communicate to parents activities students are involved with, incidents that may have occurred, and general messages. Administration can easily keep track of medical information including shot records, emergency information, and there is also a feature that allows you to collect payments, although we do not use this since we are required to use a different program. This is our first year using Brightwheel after piloting the program during the summer, and we absolutely love it!
By St. Michael S.
Great way to take attendance and keep account of everyone!
By ES
Brightwheel has been a great resource for our preschool. Parents and teachers really enjoy all of the features the app has to offer. Brightwheel is always making improvements. They could improve some billing features. However, compared to other billing programs it's extremely convenient and easy.
By STEM P.
Brightwheel is a great tool. There is A LOT to learn. I wish that we could have a person from brightwheel come and teach us how to get through some of the harder things about it. But, overall, it's been a great tool! We are looking forward to getting more acquainted with it. Thank you!
By Bobbie
I has been a wonderful addition to our program. Parents like it.
By Caprice