My Brightwheel experience has been…
My Brightwheel experience has been great! A couple of things that could make i better would be attendance based billing and linking Brightwheel payments to Quickbooks.
By Crysti
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
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Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
My Brightwheel experience has been great! A couple of things that could make i better would be attendance based billing and linking Brightwheel payments to Quickbooks.
By Crysti
I am more and more comfortable with Brightwheel. I am a premium client and have been for 6 months. My difference between giving 3 stars instead of 4 is while, you can email questions/ask for help, sometimes you need to speak live to BW. I do wish that reaching out live was more available. Yesterday, I had my first call and after 20 minutes I had many issues answered and I felt so much more confident in using BW...and since I feel more confident it will benefit my business tremendously!
By Suzanne
As a parent and teacher I find this app very user friendly
By Beth
We totally love brightwheel, especially since we accept public funding from our state and most of the time the children start in our center before the state system updates and having brightwheel helps us with keep accurate attendance that I can easily refer back to when back-dating the state's program. THANK YOU!!!
By Natalie
I love using Brightwheel. It’s been so convenient and easy to use. It’s one of our biggest qualities as a daycare for parents. It’s now part of our advertisement that we use Brightwheel. Parents LOVE seeing the updates of their child each day. The best part for us, no hassle of going to the bank with the online payment parents can make!
By Amber
Brightwheel is such a fun and easy app! I love the convince of being able to leave a quick note or picture to the parents. I also love this app from a parent view and being able to get updates about my child's day right on my phone, especially when the work day gets busy and I may not have access to my email or a landline phone.
By Kristel
Best app I've used!
By Mariah
Brightwheel has made it easy to register, communicate with, and collect payment from parents. I love the checking in and out, as well as the bill payment. Parents love being able to set up auto-pay, and they can't get enough photos from their child's day at school!
By Shawn