Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
306 reviews
MyAutoGuardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you.Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment.What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care.From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way.With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership.Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
MyAutoGuard (myautoguard.com) has 306 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
306 approved reviews, newest moderated first
Explained the coverage with good detail.
By Eric S.
Response from MyAutoGuard· Apr 16, 2026
Hello, Thank you for your kind feedback! We're glad to hear that the coverage explanation was clear and detailed. Providing transparent information is important to us, and we appreciate you taking the time to share your experience. Kindly, MyAutoGuard
Excellent customer service
By Laszlo
Response from MyAutoGuard· Apr 14, 2026
Hello, Thank you for the review! Our team strives to provide excellent service across the board. Kindly, MyAutoGuard
Overall, I had a great experience with customer service
By marilynnelson
Response from MyAutoGuard· Apr 14, 2026
Hello, Thank you for taking the time to share your experience! We’re happy to hear our customer service team made a positive impression. Kindly, MyAutoGuard
To be honest, I thought that I was calling ox car care and it wasn't until after I paid the down payment to get it started the customer service rep transferred me to a representative to go over the coverage and that's when it was introduced as auto guard and I called back to be sure that I was calling ox car care and that's when it was told that ask car care was no longer. AUTO GUARD took over still a little uneasy because that raised the red flag to me, but I am going to give it a try hopefully I don't have a difficult time in trying to find auto dealers that accept it but overall the customer service was great. The representative went over all the details very low down payment to get started $45 and the monthly payment is low as well.
By DWIGHT Y.
Response from MyAutoGuard· Apr 14, 2026
Hello, Thank you for your feedback. We really appreciate you giving us a try. We understand how the transition to a new company could have caused some confusion, and we’re sorry for any concern that created. We’re glad our representative was able to clearly explain your coverage and provide a smooth, affordable start. Kindly, MyAutoGuard
The Salesperson misrepresented the warranty terms. 1. He failed to mention the 1,000 mile waiting period. 2. He stated the deductible was $200 when that is the MINIMUM for the first year and is actually 30% of the cost of the repair. 3. Even though I mentioned it numerous times, the Salesperson did not include the Lift Kit for my handicap conversion van in the quote or contract. I AM CANCELING THIS WARRANTY.
By Geoffrey L.
Response from MyAutoGuard· Apr 14, 2026
Hello, Thank you for your feedback. We take concerns like yours very seriously, and our compliance team will be reviewing the initial call in detail to address this matter internally. We sincerely apologize for any frustration or inconvenience this experience may have caused. In the meantime, please email [email protected] for any cancel requests. Kindly, MyAutoGuard
I tried canceling but your salesman wouldn’t allow it. I
By Rita S.
Response from MyAutoGuard· Apr 10, 2026
Hello, Thank you for bringing this to our attention. We want to make sure any cancellation requests are handled promptly and respectfully. Please email [email protected] for a swift cancel process. Kindly, MyAutoGuard
They were nice and efficent, answering all my questions.
By Bios M.
Response from MyAutoGuard· Apr 10, 2026
Hello, Thank you for your kind feedback! We’re glad our team was able to assist you efficiently and answer all your questions. We appreciate your support! Kindly, MyAutoGuard
The agent promised me response time on claims wouldn’t be like the OxCar Care company and they gave me a reduced rate which swayed my decision to try Autocare
By LARRY R.
Response from MyAutoGuard· Apr 10, 2026
Hello, Thank you for your feedback! We’re glad our team could offer you a better rate and a positive experience. Providing timely communication and reliable service is important to us, and we’re here whenever you need assistance. Kindly, MyAutoGuard
