I had an issue that I thought wasn't…
I had an issue that I thought wasn't addressed, but their emails were going to spam. They have contacted me & made it right.
By Donna S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
I had an issue that I thought wasn't addressed, but their emails were going to spam. They have contacted me & made it right.
By Donna S.
Very impressed with the quality of the glasses for the price. I will definitely buy more from Muukal Optical.
By L.H.
If I had known my glasses were made and shipped from China I never would have ordered them.
By TJ
Response from MuukalOptical· May 18, 2022
Hi, you bought two beautiful progressive glasses for $96, we keep telling customers we are from China, we don't want to hide anything, I don't think we're from China is a reason to get a 2 star review, it's not fair, we have customers from all over the world, you can not buy our glasses, but you can't disrespect our country, thank you.
I ordered a set of glasses for myself and another set for my grandson. Both were the correct prescription, and fit great. They arrived faiirly quickly as well, And the price was great,
By Doug M.
Wrong glasses and I ordered sunglasses and got clear ones!! Totally am NOT happy!!
By Luckyone
Response from MuukalOptical· May 9, 2022
Dear Mary, we took a quick look at your order and you really chose CLEAR lenses, not the wrong lenses, and our product page marked clearly "Prescription lens color please choose from sunglasses lens options" including color tint, mirrored lenses or gradient tint." You may have ingnore these,anyway, thanks for your feedback
Glasses were as expected. Really amazing! Now the shipping took to long.
By Marissa C.
I've ordered six pair of glasses now. I absolutely love them all. I am always getting compliments and asked where I got them from. Besides the great selection, they always have a BOGO sale. You seriously can't go wrong with Muukal. You'll love them too!
By Laurie
Very happy good quality, quick service
By Maureen