Great Experience!
My glasses arrived quickly and they look and fit wonderfully! They work exactly as expected and are so comfortable to wear <3
By Lydia W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
My glasses arrived quickly and they look and fit wonderfully! They work exactly as expected and are so comfortable to wear <3
By Lydia W.
I am very pleased with my order! The quality & speed of service. I will definitely order more!
By Canyons Malamute P.
Fabulous, bought two pairs for less than it normally costs me for one. I bought progressive glasses with photochromic lenses, fit perfectly. Took around 3 weeks to arrive, the tracking was good. Will definitely buy from them again.
By Andrea M.
The shipping company stated my glasses where delivered and signed for. I sent an email to Muukal stating I did not recieve my glasses nor did I sign for anything, this was on a Saturday. Muukal quickly responded back to me that they would look into it on Monday and not to worry. I also emailed the shipping company, they too got back to me first thing Monday morning. As it turns out they were delivered to my post box and the post office clerk had signed for them. My mistake for not checking there first. The glasses arrived very quickly, 10 after shipping and are wonderful, good quality and great price, the service was excellent, prompt to respond to my concern. Definetly will be purchasing from Muukal Optical again.
By Katharine Vander B.
I love my new glasses. I made a mistake on my first order, contacted customer service, and it was corrected immediately. I ordered 2 pair the first time and was so happy with them, that I already ordered 2 more pair. In my area, I can't find glasses with the personality of yours. I will definitely be watching you site for future purchases. Thank you.
By Conni
Editing this review to say the company reached out to me after posting my original review. They remade my order and shipped it out again after confirming the delivery service lost my original package. While I am not entirely pleased they did nothing until I wrote a bad review, after contacting them multiple times, I like the glasses now that I have them. I also appreciate that they did finally make the situation right. Still waiting for my glasses. It's been over a month. The have been sitting in my town somewhere in my town since May 5. It is May 22. I just want my glasses.
By Jennifer T.
Response from MuukalOptical· May 23, 2022
Dear Jennifer, we are glad to have got in touch with you, we found your package is stuck in somewhere, but we decided to remake all for you with a faster shipping , we will definitely wanna make you happy, these are all we should do, thank you for your patience and trust.
This company is amazing
By customer
My second pair of glasses that I received were not the ones I picked.
By customer
Response from MuukalOptical· May 21, 2022
Hi Vickie, we did a quick look at your order and didn't notice that you changed the frame, can you please take a photo of the glasses you received? thanks a lot.