Excellent customer service
Excellent customer service. Great selection of eyewear.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Excellent customer service. Great selection of eyewear.
By customer
Love them! They are quality and I will be ordering more!
By Sherrie
Glasses are crooked on my face and keep sliding down.
By customerSheila W.
Response from MuukalOptical· Nov 15, 2022
Hello, we have contacted you. We can definitely remake it in this case. Please don't worry, thank you
The eye glasses are so comfortable to wear on my face. I love the color of the frames that i chose. Shipping time was fast and excellent!
By Majiyda S.
I'm giving you 5 stars because I absolutely love my eyeglasses! However, I can't see out of the sunglasses. I want to exchange them for another pair as I really need a good pair of prescription sunglasses with bifocals and believe based on the quality of the eyeglasses that you can produce an outstanding pair that I will be pleased with.
By Sharon T.
I ordered just frames and am very happy with them, so will be ordering more! Good quality frames, and their customer service is awesome. fast response to queries. Thank you :)
By Zoe
Very fast delivery of good sturdy glasses great looking glasses, I love them!
By Christine Gardner C.
My new glasses are lovely and make me fell beautiful
By Clara