Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
MuukalOpticalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
not sure if prescription is correct. So far, unable to adjust to left eye
By customer
Response from MuukalOptical· Dec 7, 2022
Hello, we checked that your prescription is absolutely correct, the only thing that is not sure is your PD is 63?
I had placed an order the glasses came and I marked the wrong prescription. They were awesome and made me new ones and now they’re shipping them out real fast service.
By Leanne
Great quality fast delivery easy experience
By Amber
Fantastic customer service, speedyresponse to my query, replacement sent and received in a very timely fashion. Thank you so much.
By Sophie G.
Love my 2 new glasses. Fast service and great selection with Lots of colors. Even at 77yo I want fun glasses. So glad I found this company. I can have glasses to match what I'm wearing.
By Sharyn H.
So pleased with my order, I have ordered from other online services but this one has taken my choice as first. I would definitely order again, the quality on my 2 pairs was excellent. Please keep it up
By Shirley
The glasses are great, & the prices cannot be beat
By Laurinda
The virtual try on is not the best and unfortunately they look horrible on me and super tight Update 11/14 7pm Customer service reached out and is willing to let me pick new frames and they will replace one time for me, grateful for this thank you
By customer
Response from MuukalOptical· Nov 15, 2022
Hello Lauren, your order is worth 18 dollars including freight. That's OK. You can contact us first if you encounter any problems, we will solve them for you. Thank you
