Amazing shoes
Amazing shoes, super comfortable for long walks and very pretty. Easy to slip on, great support and. easy to clean!
By Azzie M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
463 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Musabela, we are dedicated to crafting premium shoes that prioritize comfort, support, and style, providing a perfect fit for every step of your journey.
Musabela (musabela.com) has 463 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
463 approved reviews, newest moderated first
Amazing shoes, super comfortable for long walks and very pretty. Easy to slip on, great support and. easy to clean!
By Azzie M.
Shoes fit perfectly! I was looking for strong arch support. I am totally satisfied! A Faster shipping would be better!
By Gilbert V.
Ordered them in size 7. When they arrived they were right on the toe and decided to exchange them for a bigger size. I reached out to customer support that promptly managed my exchange request and I was pleasantly surprised that I didn't have to pay for it!! Shoes are really good. Strong support and slip resistant. Will definitely order more colors.
By aryn B.
I read the reviews and they sounder wonderful so I purchased a pair and have worn them 2 days at work and I can tell the difference in how my feet and back feel. Great shoes that come with 2 different inserts...and they are not tight on my feet. Got them 1/2 bigger and fit perfectly!
By Stacey
Musabela sells lower quality athletic shoes, and uses terrible customer service to make it impossible to return or exchange merchandise. When I tried to get a refund the post office and UPS informed me that the postage would cost more than the price of the $60 shoes. They informed me that this is a scam that even their staff members have been victimized. You can buy better shoes off the shelf at Walmart at half the price with no hassle returns! Do not patronize Musabela or you will get robbed!
By James
Response from Musabela· Apr 20, 2024
We're sorry to hear that your experience with our service fell short of expectations. Our customer service team has reached out to you via email to address your concerns and find a solution. Musabela Customer Service
Very cheap shoes not worth the price they want work with you to cancel your order and then when you want to send them back they want give you a free shipping label very bad company to deal with please don’t order from this company they will rip you off Kim E
By Kim
Response from Musabela· Apr 20, 2024
We're sorry to hear that your experience with our service fell short of expectations. Our customer service team has reached out to you via email to address your concerns and find a solution. Musabela Customer Service
Very cheap shoes. Wouldn't pay $10 for them in a discount store. Returns are only to China, not Florida, in order to keep you from returning them. Not reputable at all.
By Kathryn
Response from Musabela· Apr 17, 2024
We're sorry to hear that your experience with our service fell short of expectations. Our customer service team has reached out to you via email to address your concerns and find a solution. Musabela Customer Service
As a healthcare works on my feet 12hours a day, I definitely recommend these shoes for the comfort and support they provide!!
By Denise D.