Musabela not responsive re returning shoes
I am extremely disappointed with quality of the shoes I ordered. I wish to return them but have not heard back from Musabela. I know I will never wear these shoes. Musabela says that I can keep the shoes and get a 30% refund. The other choice is to pay substantial postage to return the shoes to an overseas warehouse. I will ask for the refund, and will give the shoes to a homeless shelter. I look forward to being done w my interactions with Musabela.
By Linda L.
Response from Musabela· Jun 12, 2024
We're sorry to hear that your experience with our service fell short of expectations. Please reach out to our complaints department at [email protected] to address your concerns and find a solution. Musabela Customer Service


