Great customer service.
Easy to navigate the site, ordering was simple. Ordered chain, received a call because they were concerned it had some minor surface rust, offered to upgrade us for free. Pleasant experience.
By Diesel G.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
750 reviews
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When You Need to Lift, Pull or Tie Down - Call Murphy FirstYou benefit from our huge inventory and our On-site engineer to solve your rigging, cargo control, and lifting solutions at no charge to you.From common to custom Murphy does it all and you'll get FREE same day shipping on:wire rope, chain, cargo control, fittings, hoists, cordage, wire rope/nylon/round slings and custom made lifting products
Murphy Industrial Products, Inc. (murphylift.com) has 750 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
750 approved reviews, newest moderated first
Easy to navigate the site, ordering was simple. Ordered chain, received a call because they were concerned it had some minor surface rust, offered to upgrade us for free. Pleasant experience.
By Diesel G.
Great Service!
By Longhorn Crane & R.
The hardware I ordered was just as it was advertised. Shipping was very fast and free based upon their policy...even though my packages totaled 100 lbs. I will definitely order from Murphy Industrial Products again AAA+
By Keith B.
Very prompt service and faster ship. I would recommend them anytime and will do business with them in the future.
By Robert B.
Good service, short lead times for material. Will use them again.
By Ella
Awesome customer service walks you through each step in detail. Very knowledgeable staff able to offer other ideas that may work for you when your not sure just which way to go. Quick response to questions and concerns. FAST turnaround time from order placement to your door. Follow up to make sure your satisfied. I feel like I'm saying to much good it may not be believable but these guys were great from beginning to end. Thanks for all your help and your patience
By Dewayne
Although my first order did not provide Murphy with significant revenue, their service was outstandlngly fast.
By customer
Murphy Industrial Products has always been very prompt with customer service. I will gladly continue to use them for my industrial goods.
By Walberto