Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
750 reviews
Murphy Industrial Products, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When You Need to Lift, Pull or Tie Down - Call Murphy FirstYou benefit from our huge inventory and our On-site engineer to solve your rigging, cargo control, and lifting solutions at no charge to you.From common to custom Murphy does it all and you'll get FREE same day shipping on:wire rope, chain, cargo control, fittings, hoists, cordage, wire rope/nylon/round slings and custom made lifting products
Murphy Industrial Products, Inc. (murphylift.com) has 750 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
750 approved reviews, newest moderated first
Service is very good. When the part I ordered did not arrive after it was shipped, they shipped a second part that arrived in two days. Customer service did an outstanding job of correcting the problem when it was not their fault to start .
By david H.
Never received shipping confirmation, but fast delivery with great product.
By Roadrunner
Fast service and a fair price. Will use them again.
By William E.
Product shipped quickly and exactly as shown on web site
By Gary W.
My package was supposed to be sent USPS postage paid, instead it came postage due (only $3, but the total order was only $4). Plus I lost a week trying to safely get the USPS envelope with cash to our carrier. I emailed fred at murphyindustrialproducts.com to explain the situation---I didn't ask for a refund, etc, just a "sorry" would've been fine. But no answer from fred. The products i ordered were OK, but the rest of the experience not so much.
By Jeff S.
This security chain is bomb-proof...or at least thief-proof. We wanted a chain that will give us peace of mind in securing our expensive e-bikes. Though you cannot carry this while cycling, it's perfect for locking up bikes while transporting them on a bike rack, long road trips, and anytime you need to secure them while not cycling. Bravo, Murphy Industrial!
By Cindy F.
I'm confident that the lock & chain is a excellent product & will secure my bike against thief, the customer service and shipping is five star!!!
By Sherwin R.
Pricing good, service was excellent.
By Randy
