Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
4,420 approved reviews, newest moderated first
My dogs LOVE the dog beds! My lab usually won’t lay on beds but he loves the muddy mat bed!
By April W.
Response from Muddy Mat®· Nov 14, 2025
Thank you for sharing your experience, April. We're so pleased your lab enjoys the muddy mat bed—especially since it's a rare favorite!
I haven’t gotten my mats yet. I will gladly up my stars when the product is drlivered
By Nancy Stephens. C.
Response from Muddy Mat®· Nov 14, 2025
Thank you for your review, Nancy. We understand you haven’t received your mats yet and appreciate your patience. We’ve sent you an email to assist further and ensure your order is delivered.
It was great
By customer
Response from Muddy Mat®· Nov 13, 2025
Thank you for your feedback. We're truly glad to hear it was great, and we appreciate your support!
I had bought one of your rugs sometime back for our little dog to wipe her paws on. We really liked it, so we got two of them to put in our vehicle as floor mats, and put one by our back door and three in our bathroom. I love them.
By Cheri T.
Response from Muddy Mat®· Nov 14, 2025
Thank you for your lovely feedback, Cheri. We're thrilled to hear you love the rugs and found so many great uses for them!
I placed a $333 order on 29 October I haven't received anything yet and I've called twice!!!!
By customer
Response from Muddy Mat®· Nov 13, 2025
Thank you for your review. We understand you placed a $333 order on 29 October and haven’t received it yet despite calling twice. We’ve sent you an email with an update and will continue to follow up until this is resolved.
You're asking me to write a review and I still haven't even received the product yet that I ordered Nov. 5th. I want to order 4 more, but want to see this one first. I'm anxiously awaiting the arrival of my order!
By Donna
Response from Muddy Mat®· Nov 13, 2025
Thank you for your review, Donna. We understand you're still awaiting your order from November 5th. We've sent you an email to request for your order details so we can look into this and assist further.
This review is about the purchase process, not the product. At checkout, the add-ons and shipping prices were NOT honored and there was no "FINAL LIST & PRICES" to check before hitting the "PAY NOW" button (agreed to $80, charged me $112). Details: Offered Grip Corners, 2 sets @ $1.99, charged me $15.92 Offered FREE Rubber Gloves, charged me $9.99 I chose $6.99 Shipping, charged me $10.98 On my credit card, there were 2 separate charges, one for the Muddy Mats, $78, other for the extra items and shipping, $34. When I called to cancel, they tried to convince me to keep the order and offered a 35% discount, bringing me back to about what I originally agreed to pay! How is THAT an incentive? They did cancel my order and refunded in full before shipped so I did not have to deal with return hassle. Buyer beware. Update: I figured out that when they offered 2 SETS OF 4 GRIPPERS at $1.99 EACH, that was $1.99 FOR EACH GRIPPER. Very misleading. They should have stated 8 grippers for $1.99 each and noted what the regular price was (I never heard of these corner grips). But the FREE gloves were not free and they charged almost double for shipping.
By MuddyMat R.
Response from Muddy Mat®· Nov 12, 2025
Thank you for sharing your experience. We understand your concern about the unexpected charges and have sent a request for your contact information and order details so we can look into this and assist you further.
They responded to me right away & took care of the error I made when ordering
By Rhonda
Response from Muddy Mat®· Nov 12, 2025
Thank you for your update, Rhonda. We're glad to hear our team was able to assist promptly and resolve the issue with your order.
