Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Hasn’t arrived, 5 weeks since placing the order.
By Mike G.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Mike! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
It was a long wait to receive the beds, but well worth the happy pup experience
By VA Lab L.
Response from MrFluffyFriend™· Jan 24, 2023
Hello! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
I ordered my product in time for Christmas but haven’t received it. The customer service keeps blaming Canada post. Sorry, but it is still Mr. Fluffy Friends responsibility. I have requested a refund. Please give me a refund!
By Darryl C.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Darryl! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
I had seen this Mr. Fluffy bed as a pop up ad on a recipe site that i follow. I was intrigued by the anti anxiety aspect of these dog beds and decided to try one. My dog LOVES this bed. The shipping time took a little long but the company was easy to contact to check on my order. Two of my friends have bought a bed based on my rave reviews. Seems like they have a great lineup of other products as well.
By RENATE S.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Renate! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
My dog seems to like her new bed. The medium fits her body well. The interior circle has generous padding. My dog is a 17 pound cockapoo. I was concerned that the bed might have an odor, but it did not.
By Customer
Response from MrFluffyFriend™· Jan 24, 2023
Hello. We are thrilled to know your dog loves the bed. This review made our day!
My puppy loved it, but the fabric isn't dog proof. He managed to rip it up by moving it around and had a feast on the stuffing inside 😭
By Albert
Response from MrFluffyFriend™· Jan 20, 2023
Hi Albert. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
It could use more stuffing there are spots in the bed where he’s sleeping on the floor . The stuffing moves and makes it uneven so I spent $100 for a bed he doesn’t sleep in 🙄😡
By Rhonda
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
shipment took over 6 weeks
By Venus M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Venus. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
