Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Make the bed more cushion and washable
By Edward L.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Edward! Thank you for sharing your insights with us. We will make sure to take note of your suggestions for future improvement.
I bought the Large size for my daughters Cockerpoo. It wasn’t as big as I’d expected and not nearly as deep in the centre as the photos suggest. It does the job but definitely not worth the money in my view. Didn’t try returning it as the reviews about problems associated with that seem too much to contemplate, or perhaps that’s what the suppliers bank on.
By Mrs B A.
Response from MrFluffyFriend™· Jan 20, 2023
Hello. We are sorry for your negative experience with us. Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Never replied to my many requests to return item . Also item was of very poo made not worth the money
By Eric B.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Eric! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Dogs are very happy with their new bed
By Roz F.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Roz. Thank you so much for the 5-star review! We only want what's best for your beloved pet.
I received the wonderful bed. My pet passed over the Rainbow Bridge on 12/04/2022. I gave it to a friend of mine. Her dog loves the bed.
By Marlene A.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Marlene. I am sorry to know about this. Thank you so much for taking the time to leave us this amazing review.
Took nearly one month to arrive. When it did arrive it’s much smaller than advertised and of very poor quality, also smells strongly of chemicals. I’ve bought better for less than half the money. A modern day con!
By Lakeside S.
Response from MrFluffyFriend™· Jan 18, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The product I purchased don’t look NOTHING like the picture online. I’m so disappointed and will not do business with this company again.
By Pam N.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Pam! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Took too long I ordered the size that you guys recommended for my miniature schnauzers. The beds are too small for them. Need to return them
By Rosalie G.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Rosalie! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
