Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Bed is fine. Took a long time to arrive. Had to chase it down
By Barbara M.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Barbara. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Ordered two dog beds in early December,2022. It is now mid Jan2023 and the beds have NOT been delivered and I’m out a hundred dollars. Not happy.
By Julia R. M.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Julia! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
I ordered the XL bed…it’s still too small for my 40-45 pound Australian shepherd mix. I even looked at your sizing chart before I placed my order.
By Karen
Response from MrFluffyFriend™· Jan 20, 2023
Hi Karen. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
What comes in a compact package is a very fluffy, comfortable bed for our dog. She is 13 and looks so snuggly in her new bed. No hassle in ordering or in delivery. Thank you Fluffy Friend !
By Christine
Response from MrFluffyFriend™· Jan 23, 2023
Hi Christine. Thank you for sharing your kind words with us. We look forward to serving you again soon!
Good company
By Jennifer
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jennifer. Thank you so much for your support!
Shipping was awful I had to send them an email 4 weeks after my order was placed to tell them to ship it. Then when it came it was abviously one that had been returned it was wrapped in plastic with tape all over it like a child did it. And it smelled so bad my dogs wouldn’t even get in it. One of the worst buying experiences of my life
By Chad
Response from MrFluffyFriend™· Jan 18, 2023
Hi Chad! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The anxiety bed works wonders for my dog, we use it when we travel and Duke lays in his bed and is wonderful!! I recommend it to everyone whose dog is stressing out with separation issues. Thank you so much.
By Scott B.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Scott. We appreciate that you have shared your awesome feedback with us.
My dog LOVES it!
By Catherine D.
Response from MrFluffyFriend™· Jan 23, 2023
Hello Catherine. We are thrilled to know your dog loves the bed. This review made our day!
