Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Sent me the wrong size and refused to fix the problem:(((. Very disappointed
By customer
Response from MrFluffyFriend™· Jan 19, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Terrible chemical smell from material. Maybe it will outgas over time? But if clothes I purchased for my kids smelled like this I would immediately discard them. Also, it took a month to deliver. I mean, it's a dog gift, but it's still a Christmas gift...
By Hugh C.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Hugh! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Delivered a product that my two dachshunds absolutely love. The bed is well made and gives my dachshunds a sense of protection as well as comfort.
By E M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
I ordered this product on December 13 2022 and still have not received it. I cannot evaluate something I do not ha in my possession. Please try to improve the shipping process. The holiday rush is over and I do not understand what the delay is preventing delivery.
By Gregory M.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Gregory! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
My dogs very much enjoy their new beds. Delivery took somewhat longer than I expected, but the weather was very uncooperative, lots of snow and ice. Also, the beds were a very popular item and close to sold out. They were definitely worth the wait.
By Patricia O.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Patricia! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
never would order again from this company
By Verona R.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Verona! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Received quickly
By Dawn Z.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Dawn! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
My dogs love them!! I have a German Shepard and Pit Bull!
By Brandy L.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Brandy! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
