Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Bed are not very fluffy and my dogs smelled them but would not go in. I have sent several messages about this and have never gotten a reply. Very disappointed to say the least.
By Truly M.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
I ordered 2 dog beds. My dogs love them thank you!
By MELISSA D.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Melissa. We are thrilled to know your dogs love the bed. This review made our day! Thank you and have a nice day! -Team MrFluffyFriend™
The bed is not strong or size appropriate! It took so long to get it and then when I opened it I was so disappointed and just wanted to throw it away. I would not buy again.
By Ursula
Response from MrFluffyFriend™· Jan 19, 2023
Hi Ursula! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Consider redefining 2X. I thought I was getting a huge bed for my Lab. He barely fits on the and he only weighs 65 pounds. The advertisement is dishonest because there is barely padding/stuffing. CHEAP!
By Patricia C.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Patricia! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
My 3 beagles were very suspicious at first about these beds. Now they LOVE them. Sometimes they turn them over and sleep under them. My 13 year old beagle is especially happy and always in one. Very happy with my purchase. I will have to say that shipping took a long long time. Also the padding in the bottom is minimal but the dogs love it anyway. It's very soft fuzzy material. If you are looking for an orthopedic type bed, this is probably not your first choice. Has faint odor which went away within 24 hours.
By Jenna, Beagle M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jenna! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
I ordered (2) of these dog beds on 12/4 for Xmas. I ordered XXL, 39". The 1st one did not arrive until 12/27, it does not show shipping until 12/26! The 2nd one shows shipping 1/2, it did not arrive until 1/4 (30 days!). I opened the first one and discovered it was too small for either one of my dogs. It has NO padding where they lay. I figured since I opened it I would figure out something to do with it but refuse or return the second one if it was ever received. Now I have the 2nd one and I am told I must pay shipping back ($25) or keep it and get 15% back on entire order with was approx $158 (for items I can't use). These beds are soft but otherwise not good quality for any dog that has joint/arthritis issues. One of my dogs just had double TPLO surgery in the last year and no way can he lay down on this, get support and get up off the floor.
By Lori K.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Lori! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
My dog is so happy and so am I❤️
By Cindy
Response from MrFluffyFriend™· Jan 23, 2023
Hi Cindy! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
The pet bed arrived in exactly the time advertised, in good condition...It would have been nice if there were some care instructions, advice on how to get your pet to use the bed, and return shipping info in case there would have been a problem. If those concerns would have been addressed, you'd have gotten a 5 star rating from me...
By Jack J.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Jack. Thank you for your feedback. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can answer all of your inquiries. You can contact us via email at [email protected]. Thank you and have a nice day! -Team MrFluffyFriend™
