Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Satisfied with the product but it took 3 1/2 weeks for it come in.
By Renee K.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Renee. We are very sorry for any inconvenience this may have caused you. We understand where you are coming from, and we are sorry to hear that you are experiencing this issue.
The item that I purchased is to small
By Mary C B.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Mary. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I gave two of the MrFluffyFriends beds to my cousin for Christmas. He and his wife live in the beautiful Colorado mountains. He has two dachshunds and both of them absolutely love the beds! My cousin's wife put the beds on the sofa, put the dogs in their beds and covered them with a light blanket and the dogs went right to sleep and didn't want to get out of the beds. Great product!
By Jane S.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jane! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!🐾️
I ordered 2 beds. I only received 1. I was told it shows delivered. I need to contact the delivery service and delivery person to file a claim. I only received 1 tracking number. I’ve asked Mary who handles the complaints a couple times now for both tracking numbers. I have yet to hear back. The company doesn’t provide what you pay for. Don’t get trapped into buying anything from this company. I’m sorry I trusted they would deliver a product that was worth the money. After this I’ll never order a dog bed again. Costco has a better, more durable bed JUST LIKE THESE! Except a lot better, and a lot cheaper!!
By Sally B.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Sally! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
My Dog very happy with his bed and the deliverer was within 10 days of been ordered thank you, this was his second bed as he loved the first one.
By Noel O C.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Noel! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
No tiene cremallera para poder lavarlo
By Eleonora Filleaudeau A.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Eleonora! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Our elderly cat, just loves it, and therefore would recommend it 5 Stars. So I am delighted with our purchase. Well-packed and excellent service too. Value for money and would buy again.
By Rosemary F.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Rosemary! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
The puppy loves it but has to be monitored as he wants to chew it..
By Kathy
Response from MrFluffyFriend™· Jan 24, 2023
Hi Kathy! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
