Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
They responded to my inquiry about when the bed was going to come. My dogs are fighting over who gets to lay on it. This bed is in our bedroom, and their regular beds are in living room.
By Jacqueline
Response from MrFluffyFriend™· Jan 24, 2023
Hi Jacqueline! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
My dog Xena is a German Shepherd she loves her xl fluffy bed. To be honest when I opened and pulled the dogs bed out of the box. The bed seemed to me not to be fluffy enough. I thought there wasn't enough support. I was surprise to see my dogs view was completely differently from mine. She spends a lot of time in her new bed.
By spessertgloria
Response from MrFluffyFriend™· Jan 24, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Tom tooooooo long to be delivered
By Anthony S.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Anthony! Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
Took over a month to get my item
By Kathleen G.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Kathleen! Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours
Quick response to questions I had regarding my order
By Lana S.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Lana! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
It arrived just when I thought about when would it arrive.
By Miriam O.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Miraim! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
I ordered my dog bed on December 3, 2022. It is now January 12, 2023 and I have not received it yet. The tracking says it is delayed and when inquiring with Customer Service I was told to give it another 7 days before they would even look into the problem with the shipment.
By DV in Ontario, C.
Response from MrFluffyFriend™· Jan 18, 2023
Hi there! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
It’s just ok.
By Jim S.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Jim. We’d greatly appreciate if you give us an opportunity to make things right and work toward earning back your business. You can contact us via email at [email protected]. Thank you so much!
