Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My original pillow came damaged. The pillow has been timely replaced and is in perfect condition. Great to work with such a great company.
By Cathey
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Cathey. Thank you for sharing your kind words with us. We look forward to serving you again soon! -Team MrFluffyFriend™
Took 5 weeks to rcv the bed. It's now 2 wks that my cat refuses to use it which is wierd cs she always investigates & tries all new objects. I feel this bed was returned & another pets scent is on it. Bad feelings with Mr Fluffy's handling of this $58 bed & that's w the 50/60% sale. Noted the bed is v soft & fluffy. Would be a good bed for your pets.
By Diane
Response from MrFluffyFriend™· Jan 23, 2023
Hi Diane! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I bought this because I have 3 dogs and wanted to get something special for them @ Christmas. This dog bed is as advertised!, All my dogs love it, It's first come first serve. They melt into this bed and you can tell it just takes the stress (not that they have much, they are spoiled rotten) right away. I will be ordering more of these beds.
By Steve from M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Steve. Thank you so much for the 5-star review! We only want what's best for your beloved pet. -Team MrFluffyFriend™
Our dog loves his new bed. He is happy and that’s the important part. Thank You!
By George
Response from MrFluffyFriend™· Jan 23, 2023
Hi, George. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot! -Team MrFluffyFriend™
Great bed my dogs loved it right away. Can't keep my Australian Shepherd out of it. She is old and it makes her feel very cozy and comfortable and relaxed.
By Wendy M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Wendy. We are thrilled to know your dog loves the bed. This review made our day! -Team MrFluffyFriend™
WOW! THIS COMPANY RECEIVES AN " A ++ FROM ME! I AM IMPRESSED WITH THEIR SUPERIOR QUALITY OF PRODUCTS, EASE OF ON - SITE PRODUCT SELECTION, GREAT PRICES, EFFICIENCY OF DELIVERY, AND EXCELLENT, FRIENDLY ACCOMMODATING CUSTOMER SERVICE. THEIR ANTI- ANXIETY PILLOWS ARE EXACTLY WHAT I NEED FOR MY 20 FRISKY " FUR BABIES". RESPECTFULLY SUBMITTED, LORRAINE Z
By lorraine Z.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Lorraine. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
Although I waited for what I thought was an inordinate time for the bed to be delivered, once it arrived it turned out to be the biggest hit with my dog, Riley. She LOVES it!
By Kristen S.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Kristen! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
We were not kept posted on the delay in delivery of our pet bed.
By Peggy L.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Peggyy! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
