Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Initially our Golden did not know wha to make of the bed, circling it a few times. However, once in, she snuggled in and it was the place she headed to when she was in the house. Her love for the place got her parental units to purchase another one for the bedroom😂
By Jim C.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Jim! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for the positive feedback! 🐾️
J’ai passé une commande d’un coussin anti anxiété pour mon animal le 9/01/2023. J’ai reçu un mail pour le suivi en anglais, je ne parle et m’écris pas la langue. Soit disant mon colis est en transit mais où ? Vous ne répondez jamais à mes mails , pourquoi ? Je pense que je ne verrais jamais ma commande. J’aurais perdue 42€ Car , pas de colis , comment demander le remboursement … Encore une arnaque 😡 que je vais signaler à qui de droit .
By Marie-Christine L.
Response from MrFluffyFriend™· Jan 25, 2023
Bonjour Marie-Christine ! Nous restons attachés à nos clients et à votre satisfaction. Veuillez nous contacter dès que possible afin que nous puissions vérifier l'état de votre commande. Vous pouvez nous contacter par e-mail à [email protected].
The shipping process took over 21 days. When the bed was received it is much flatter than shown in the photos and. I’m a bit disappointed between how long it took to ship and the product is not great
By Katie
Response from MrFluffyFriend™· Jan 25, 2023
Hi Katie! We are terribly sorry that you are not satisfied with the product and service. You can contact us at [email protected] so that we can look for solution together. Looking forward to hear from you!
Arrival took time but was well worth it. The package was small, air having been sucked out to expedite shipping. However within minutes the bed was huge, flurry and comfortable as advertised. Our dog LOVES this bed and it’s a favorite go-to place for her, day or night. It’s wonderful!
By John
Response from MrFluffyFriend™· Jan 26, 2023
Hi John! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Das Unternehmen wirbt mit einem Rabatt, kann aber nicht liefern. Die Zahlung wird nach Bestellabgabe sofort abgebucht. Eine Rückzahlung nach Stornierung wegen Nichtlieferung ist auch 12 Wochen nicht erfolgt.
By Dorothea E.
Response from MrFluffyFriend™· Jan 25, 2023
Hallo Dorothea! Es tut uns sehr leid zu wissen, dass Sie mit unserem Produkt unzufrieden sind. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
Never received order
By Frank C.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Frank! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
I love love love these beds. My dogs have never ever been so relaxed and comfortable with not only each other but also friends and relatives that come over.
By RaNae N.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Ranae! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback! 🐾️
My 8 year old Goldendoodle, Mikey, doesn't want to leave his bed! He absolutely loves it!
By Lynne B.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Lynne! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback! 🐾️
