Mr. DeliveryReviews of mrdelivery.com

Once again just had awesome green curry from Smokin Wok from Wynberg , delivered on time and piping hot by Mr Delivery. I can highly recommend Smokin Wok for their authentic green curry flavours !!

I ordered food for collection on Mr Delivery for collection. I went to collect using drive through, and I was told that I need to go inside the restaurant. After packing my car, I realised that I didn't have my mask and I couldn't make it in time as they were about to close the restaurant. The following day I experienced health complications and had to go to the hospital. Only getting better now. Today I when I went back to the restaurant they told me they had rejected/cancelled my order and that I need to contact Mr delivery, which I did, I spoke to a lady by the name of Dimpho, she was very rude and didn't care to listen to my reasons for not collecting in time, instead she was more focused on telling me that their terms and conditions doesn't give refund and that I should have collected my food same day. So as I speak now, I've lost my money to Mr delivery. Such poor service.

What a terrible service. They refused to give me a refund even though there system took payment without me even checking out and when I called they refused to give me a refund and said they will throw my food away if I do not collect the items in time

i was unaware that I couldn't be reached at the time I needed to collect my food. I called your customer service reps, simply to be told by the first person that because I couldn't collect my order "there is nothing we can do for you". I drove to the restaurant thinking that the food was returned, it was not. I called you a second time, I was told that the food was not taken back, it was taken to the driver "hub" for processing..! I asked her, "I paid for my food can I have a refund"? She said "It is not possible, I simply forfeit the money I paid" What kind of procedure is this, and who is eating free pizza??!!! Where is the disclaimer for this procedure on your app. THIEVES, don't tell me you threw the food away. Why not return it to the store and have the customer pay a penalty for fuel used to return the pizza. more importantly, WHERE IS THE WARNING/DISCLAIMER!!! I will go to every possible platform to make you guys famous for this absolute useless, unprofessional mandate. How the hell do you tell a customer "there is nothing we can do for you, and you forfeit your money" DAYLIGHT ROBBERY, HOPE YOU CHOKE ON MY PIZZA. LOSERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Delivery was incorrect, I told the driver and lodged a complaint straight away, and ate the food I had. They then sent an email which I saw later requesting pictures. How can I take pictures of food I never got. Now a week later they are saying they won't compensate me. Another useless south African service provider

My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.

Our delivery guy(Mike M) was very nice and apologized for the delay, The food was still warm when it arrived and was very enjoyed, Only problem was the fact that they did not send sauce with the nuggets and the coldrink was incorrect and without straws but nothing major was an issue

STICKY BBQ RONDEBOSCH: Ordered 1 x 200g ribs and 1 x 400g ribs. When my food arrived (Delivery) I had received 2 x 200g ribs!! I called and spoke to Manno or mayo, he advised that he couldn't assist until the following day. I called the following day only to be told that I would be assisted after hours. To this day almost two weeks ago I STILL haven't received those 200g owed. It's the principle ESPECIALLY when you are paying a higher price. WORST SERVICE I HAVE EVER EXPERIENCED. Amazing how the management team NEVER reply. DON'T EAT HERE. To make matters worse, I logged a complaint with Mr Delivery and I too have not received a response. Purely for the lack of communication I am over it. Uber eats all the way!!!