Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
360 reviews
Monport LaserSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monportlaser is an online store dedicated to selling laser engraving machines and accessories. Our founding principle is to ignite and inspire creativity, allowing individuals to transform their innovative ideas into tangible realities. Through our laser engraving machines, many people have discovered new avenues of expression and even created new livelihoods.Our commitment to quality is unwavering, and we continually research and upgrade our products to provide affordable, high-quality laser engraving machines and accessories. Plus, we have over 25 years of US-based technical support, ensuring you get expert help setting up your machine and solving any challenges you may encounter.At Monport, customer feedback is invaluable. It guides our product development, resulting in new series such as the Monport Mopa Gpro Fiber laser engraver and Mopa GA Fiber Laser.
Monport Laser (monportlaser.com) has 360 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
360 approved reviews, newest moderated first
They knew just what the problem was and solved very quickly, I'm not sure why instructions were different but The support Techs did their jobs very well.
By Gary H.
Response from Monport Laser· May 20, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
Support team is great following up on any issues. Their emails are detailed with easy-to-understand instructions to solve the problem.
By LaserDude
Response from Monport Laser· May 20, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
The machine work great i have no complaint after using for 2months.
By Rita
Response from Monport Laser· May 19, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
I had to replace some parts and when I received them 1 part wasn't included and I messaged support and they sent the part out with no problem!!!Thank you support team.
By Hatler B.
Response from Monport Laser· May 19, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
The 70W Mega laser from Monport has a huge working area, great built-in features such as a camera, air assist, water pump, and CO2 fire extinguisher. The customer service team is very friendly and supportive, as I initially ran into an issue updating the software that was due to my PC's Firewall. Once that was resolved, I was laser engraving and cutting the same day the Mega 70W arrived! I had never used a laser before, but I had watched a lot of videos online, so when the Mega was on sale I decided this has the most features at the best price. It was delivered and after 5 hours of unboxing, setting up, and reading, I had my first ever laser engraving done! As someone who has never used a laser before I never felt intimidated or lost, and the built in features made it easier to get started on the early projects to understand the power and speed of the machine.
By Charbel B.
Response from Monport Laser· May 19, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
Quality Machine with Great support. Answers to questions come within 24 hours and are quite accurate. Customer service is spot on. Highly recommended.
By CHARLES L.
Response from Monport Laser· May 16, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
Fast communication
By cj
Response from Monport Laser· May 15, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
Quick response, part came in a decent amount of time too
By Ebonwood
Response from Monport Laser· May 15, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team
